Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Commonwealth Pacific Int'l Inc. |
| DBA: | Commonwealth Pacific Int'l Inc. |
| Address: | P.O. Box 501328 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-233-2288 |
| Other Number: | 670-233-1328 |
| Contact Commonwealth Pacific Int'l Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Susupe |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Customer Service Representative |
| Announcement Number: | 14-04-27330 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 4/22/2014 |
| Closing Date: | 5/5/2014 |
| Salary Range: | $5.55 to $6 / Hourly |
| Job Title: | Customer Service Representative |
| Job Duties: | Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Must have at least two years experience and preferred Japanese speaking |
| Full or Part Time: | Full Time |
| Hours per Week: | 30 |
| Hours per Day: | 5 |
| Payment Frequency: | bi-weekly |
| Overtime Available: | No |
| Overtime Rate: | $8.325 - $9 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | |
| Required tools, supplies and Equipment to be provided: | |
| Anticipated starting date of employment: | Not Indicated |
| Anticipated closing date of employment: | Not Indicated |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | |
| Fringe Benefits: | |
| Comments: | Workmen's Compensation |