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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Hyannis Air Service, Inc. dba Cape Air |
| DBA: | Hyannis Air Service, Inc. dba Cape Air |
| Address: | P.O. Box 500138 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-288-8755 |
| Other Number: | 670-288-8757 |
| Contact Hyannis Air Service, Inc. dba Cape Air via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Rota |
| FLSA Covered? | Yes, covered |
| DOD related? | Not Indicated |
| PERM related? * | No |
| VEVRAA related? | Not Indicated |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Rota International Airport |
| Job Classification: | Transportation and Material Moving Occupations |
| Job Title: | Customer Service Agent (Cross-Trained) |
| Announcement Number: | 14-07-28346 |
| Job Classification: | Transportation and Material Moving Occupations |
| Opening Date: | 7/22/2014 |
| Closing Date: | 8/5/2014 |
| Salary Range: | $7.25 to $7.25 / Hourly |
| Job Title: | Customer Service Agent (Cross-Trained) |
| Job Duties: | SUMMARY: Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station. PRIMARY RESPONSIBILITIES: • Check in passengers and baggage using Cape Air’s passenger service system • Make passenger reservations and rebook flights • Make boarding announcements • Provide extra assistance to passengers with special needs • Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station • Share information with pilots/ramp/operations using radio communications • Organize ticket and cash reports • Handle delayed or missing baggage and process claims • Assure compliance with FAA and airport security procedures • Meet and marshal aircraft • Load and unload passengers and their baggage • Escort passengers out to the aircraft • Additional duties as assigned |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • Airline work experience preferred • Airline reservation system experience preferred • Must be at least 18 years old • Must hold a high school diploma or equivalent • If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location • Must be fluent in written and spoken English • Must be able to lift up to 70 lbs. • Basic computer skills required • Excellent communication and excellent customer service skills required • Ability to interact effectively with others • Ability to work independently and adapt to changing work priorities • Ability to communicate effectively, orally and in writing • Flexibility of schedule is a must • This position will often require working nights, weekends and holidays • Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit • Please note this is a safety sensitive position which requires CHRC clearance and DATP enrollment in accordance with the FAA Code of Federal Regulations |
| Full or Part Time: | Part Time |
| Hours per Week: | 24 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | No |
| Overtime Rate: | $10.88 - $10.88 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | |
| Required tools, supplies and Equipment to be provided: | |
| Anticipated starting date of employment: | Not Indicated |
| Anticipated closing date of employment: | Not Indicated |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | |
| Fringe Benefits: | |
| Comments: |