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Job Vacancy Announcement Detail


Employer: Ken Aqua Hotel and Resort Inc.
DBA: Ken Aqua Hotel and Resort Inc.
Address: P.O. Box 500009
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-322-1234
Other Number: 670-322-1220
Contact Ken Aqua Hotel and Resort Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? Not Indicated
PERM related? * No
VEVRAA related? Not Indicated
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Saipan
Job Classification: Management Occupations
Job Title: Assistant Front Office Manager (Korean)
Announcement Number: 14-07-28407
Job Classification: Management Occupations
Opening Date: 7/25/2014
Closing Date: 8/8/2014
Salary Range: $1975 to $1975 / Monthly
Job Title: Assistant Front Office Manager (Korean)
Job Duties: Observe Front Desk, Guest Relation Officer, Bellman-Driver, Masseuses, ARC Shop Staff, Pool attendant and Reservation make certain that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. Guest complaints and problems are handled in a courteous and professional manner, and ensure follow through. Assisting room inventories. Responsible for communicating, addressing and resolving customers issues in a positive manner. Cooperate and communicate with other department. Answer reservation calls in an efficient and courteous manner. Obtain the necessary information from the guests and enter it into PMS and generate PMS report. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Process all incoming reservations received via facsimiles, e-mailed or in-house correspondence. Confirmation and literature requests or reply via facsimile and administrative message when requested. Inform Front office teams, ensuring that proper selling strategies are sold and ll standard operating procedures are in place and adhered too. Assist PHR Tokyo and Manage local web site and third party web site. Assisting in overbooking reservation properly. Prepare Weekly Room Reservation Status Report and Daily Room Available Report. Update Summary of related all Room Benefits and Amenities. Assist to take care of Hotel Site Inspection. Supervise Overall Daily, Monthly Hotel Revenue coming from Night Front Desk Clerk and Night Auditor including Charging and Collecting. Assist Front Office Operation. Must be able to read, write, understand and speak Korean Language since this employee will be handling Korean Guests. To perform other duties as assigned.
High School Diploma Required? Undetermined
Qualification Requirements: College graduate or equivalent education or equivalent Hotel management experiences required. Minimum two (2) years experience of Front Office Supervisory or related discipline experience. Must be flexible and a definite Team Player. U.S. Citizen or Green Card Holder preferred.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits:
Comments: Interested applicant(s) must comply with the duration of the opening and closing of the job vacancy announcement. Applications can be picked-up at the Front Office anytime or at the HR Office M-F 8:00a.m. to 5:00p.m. only. Resume applied On-line can be attached with a complete work application. No phone calls please. NOTE: NUMBER OF HOURS PER DAY MAY VARY AND ALSO NUMBER OF HOURS PER WEEK DEPENDING ON THE OCCUPANCY FORECAST.