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Job Vacancy Announcement Detail


Employer: Century Tours, Inc.
DBA: Century Tours, Inc.
Address: P.O. Box 10000 PPP 1028
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-235-3715
Other Number: 670-235-3712
Contact Century Tours, Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? Not Indicated
PERM related? * No
VEVRAA related? Not Indicated
Original Number of Openings: 11
Number of Openings Currently Available 11
Specific Worksite location: Saipan and all Century Tours, Inc. offices
Job Classification: Sales and Related Occupations
Job Title: Tour Sales Agent
Announcement Number: 15-05-31486
Job Classification: Sales and Related Occupations
Opening Date: 5/20/2015
Closing Date: 6/4/2015
Salary Range: $1972 to $2000 / Monthly
Job Title: Tour Sales Agent
Job Duties: *Customer Service: Greet all walk-in customers with a positive attitude. Attend to all customers’ queries and sales transactions in regards to optional tour and activities, products, prices, availability, product uses, and payment terms. Estimate or quote prices and discuss pricing, promotions, and discounts. Assist customers and coordinate with all related vendors and tour guides with reservation bookings. Prepare guest accommodations (hotel bookings, transportation services, and meal and/or land tour reservations). Answer incoming phone calls and relay important messages. Recommend services, products and establishments to customers, based on customers’ needs and interests. Drive tourists safely through various tour routes. **Operations: Offer, up-sell, and market by promoting company services and products. Prepare company invoices and official receipts for customers and vendors. Input and maintain orderly system of data filing into company operating system (electronic and paper files). Work closely with vendors to ensure that reservation details are well-handled and properly recorded. Generate operation reports as needed such as incident reports, customer complaints, and etc. Communicate with China Office in regards to any inquiries. Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites. ***Administrative: Perform administrative tasks such as ordering supplies; prepare internal and external memos, preparations of departmental meetings, and provide assistance to respective Manager and/or other departmental Managers. Other duties and responsibilities as needed.
High School Diploma Required? Undetermined
Qualification Requirements: High school degree. A minimum of six (6) months to one (1) year experience in a related field. Work experience with travel and tour operation is an advantage. Able and willing to work shifts, evenings, holidays, and weekends. Able to drive tourists safely through various tour routes. Preferably fluent in both written and oral communication in the English, Russian, Korean, or Chinese languages.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: No
Overtime Rate: $1.5 - $1.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits:
Comments: Applications may be obtained from the Front Office of Century Tours, Inc., located at the ground floor of the Kanoa Resort on Beach Road in Susupe, Saipan. Offices are open Sunday-Saturday from 9 AM-6 PM. Worker's compensation provided. Drug testing is required prior to employment.