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Job Vacancy Announcement Detail


Employer: Century Tours, Inc.
DBA: Century Tours, Inc.
Address: P.O. Box 10000 PPP 1028
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-235-3715
Other Number: 670-235-3712
Contact Century Tours, Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? Not Indicated
PERM related? * No
VEVRAA related? Not Indicated
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Saipan and at all 880 Duty Free and Century Tours, Inc. offices
Job Classification: Management Occupations
Job Title: Operations Manager, Retail
Announcement Number: 15-05-31491
Job Classification: Management Occupations
Opening Date: 5/20/2015
Closing Date: 6/2/2015
Salary Range: $1972 to $4100 / Monthly
Job Title: Operations Manager, Retail
Job Duties: Responsible for supervision, training, and management of Operations Department including but not limited to: attendance, company policy & procedure compliance, service & performance training, etc. Ensures highest standard of performance from the team. Follow up and deal with all related administration issues. Responsible for organizing, planning and conducting all kinds of expeditions, travel, and tours for groups and individuals by working closely with other department managers. Ensures all travel arrangements run according to plan and that accommodation, meals and service are satisfactory. Ensures that the tour is running smoothly for individual members of the group. Able to make and coach Operation Coordinators in designing flexible tour packages to meet the needs of different clients. Maintain effective working relationships with staff, clients, and visitors. Identify customer needs and ensure their continued business with the Company. Proactive in creating a sales culture through our people. Works closely with GM & other Department managers to maximize occupancy of rooms and meetings, rates, yield and average spends by implementing appropriate training and communication systems, also to evaluate sales performance and product on a regular basis in order to recognize challenges for the future. Actively seeks all sales and revenue opportunities both internal and external to increase the profile of company. Should be flexible and adaptable according to business/project adjustment. Responsible for required reports and maintaining records. An efficient problem solver. Report to GM/VP when assistance or support is needed. Other duties as assigned.
High School Diploma Required? Undetermined
Qualification Requirements: High school diploma and College Majors in Tourism and Travel Services Management is preferred. Previous 3-5 years work-related skill, knowledge, or experience is required. Has high attention to details, is creative, and able to work with a team. Good computer skills and familiar with internet applications. Good negotiation and communication skills. Able to solve problems and has good public relations skills. Able to deal with emergencies. English and Chinese speaker preferred. Able and willing to work shifts, evenings, holidays, and weekends.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Biweekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits:
Comments: Applications may be obtained from the Front Office of Century Tours, Inc., located at the ground floor of the Kanoa Resort on Beach Road in Susupe, Saipan. Offices are open Sunday-Saturday from 9 AM-6 PM. Worker's compensation provided. Drug testing is required prior to employment.