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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Asia Pacific Hotels Inc. dba Kanoa Resort |
| DBA: | Asia Pacific Hotels Inc. dba Kanoa Resort |
| Address: | P.O. Box 500369 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-6601 |
| Other Number: | 670-237-8712 |
| Contact Asia Pacific Hotels Inc. dba Kanoa Resort via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Susupe |
| Job Classification: | Management Occupations |
| Job Title: | Room Reservations Manager |
| Announcement Number: | 16-05-38531 |
| Job Classification: | Management Occupations |
| Opening Date: | 5/24/2016 |
| Closing Date: | 6/8/2016 |
| Salary Range: | $1972 to $2132.72 / Monthly |
| Job Title: | Room Reservations Manager |
| Job Duties: | Directly supervise and coordinate the activities of Reservations personnel to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Resolve customer complaints or answer customers' questions regarding policies and procedures. Handle all daily reservation requests with other reservation assistants. Ensures that all areas under his/her responsibility are running efficiently and in accordance with the set standards of the Hotel. Fully knowledgeable in taking requests from guests. Make sure that all reservations are keyed in and coded properly. Ensures that all reservations received for the hotel are noted and prepared prior to the arrival of the guest; with all prior requirements arranged with respective departments. Make sure that all calls and emails are responded to. Develop and maintain positive business relationship with all operators. Ensures efficient room inventory management. Make sure that revenue in rooms is maximized. Ensures that all reservations staff is aware of the yield management strategies of the hotel. Controls room availability for all hotel reservations. Provide necessary records as needed. Accomplishes performance evaluation for Room Reservations staff. Monitors staff schedules, especially for holidays and overtime, based on the approved guidelines from the division head. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | College or university Diploma in Hospitality or Tourism Management; minimum of two years related experience as Front Office Manager, Executive Housekeeping Manager or Sales Manager in a hotel. Comprehensive knowledge of business need, financial reporting and productivity requirements. Proficient in Microsoft Office Program and Property Management System. Must be able to work variable schedule including nights, weekends and holidays. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | FICA and Withholding tax. |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 1/1/2017 |
| Anticipated closing date of employment: | 12/31/2017 |
| Housing Provided: | No |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | Holiday Pay (8hrs maximum), Personal Leave after one year of employment and other hotel benefits. |
| Comments: | Worker's compensation provided. Upon PreEmploymry Drug testing is required prior to employmententMust be eligible to work in the United States. Applications may be obtained from the Security Office or the HR Office of Kanoa Resort. |