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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific International (CNMI) LLC
Address: PO Box 10000, PMB 918
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9900
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 5
Number of Openings Currently Available 5
Specific Worksite location: Saipan
Job Classification: Food Preparation and Serving Related Occupations
Job Title: Order Taker
Announcement Number: 16-06-40273
Job Classification: Food Preparation and Serving Related Occupations
Opening Date: 6/26/2016
Closing Date: 7/11/2016
Salary Range: $12.6 to $16.15 / Hourly
Job Title: Order Taker
Job Duties: • Receive guests’ orders in person and/or over the phone. • Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines. Input credit card and voucher details into the POS system and handle billing issues • Upsell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items. • Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc. • Know and understand all the resort’s facilities and services. • Greet guests in a warm, welcoming and courteous manner. • Address guests’ requests and make dining recommendations. • Establish a rapport with guests and build good customer relationships. • Inform management about guests’ comments. • Interact with internal staff and external guests from Asian and international countries. • Interact with department and company team members, management, and contractors professionally and positively. • Adhere to the company policies and procedures and comply with the Code of Conduct. • Remain well-mannered and well-groomed as per Department and Company standards at all times. • Follow health and safety standards and strive for constant improvement to avoid health and injury hazards. • Perform other related duties as assigned.
High School Diploma Required? Undetermined
Qualification Requirements: • 1 years or above of experience as a customer service related occupation from a five (5) star hotel environment or well-known property. • Bachelor’s degree or equivalent working experience. • Ability to communicate in both English and Chinese to deal with guests and internal staff from Asian and International countries, Knowledge of Japanese or Korean is an advantage. • Knowledge of POS software; MS office; Opera is an advantage. • Customer service oriented, good communication and interpersonal skills, good salesmanship. • Trustworthy and organized. • Well-groomed, excellent hygiene, confident, friendly and polite. • Team player who responds quickly to demands and thrives in a high pressure work environment. • Able to work on shifts and be flexible regarding work schedules according to business demands. • Ability to operate Microsoft Windows & Office software. • Must be able to sit or stand for long periods of time while performing duties. • Must be able to multi-task.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $18.9 - $24.225
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 10/1/2016
Anticipated closing date of employment: 10/1/2017
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. To apply for this position, you are required to email your detailed resume to careers@bestsunshinesaipan.com. Background check may be required. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you.