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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific International (CNMI) LLC |
| Address: | PO Box 10000, PMB 918 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 20 |
| Number of Openings Currently Available | 20 |
| Specific Worksite location: | Saipan |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Premium Guest Service Executive |
| Announcement Number: | 16-08-41299 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 8/23/2016 |
| Closing Date: | 9/7/2016 |
| Salary Range: | $13 to $21 / Hourly |
| Job Title: | Premium Guest Service Executive |
| Job Duties: | • Display a positive demeanor and maintain composure under all circumstances and fit well in the company's service and operational culture. • Greet and welcome guests from different countries with well-groomed and professional image to present the company • Act as a front line service representative and ensure that a high standard of guest relations is provided to VIP guests from pre arrival preparations, explanation of gaming devices and rules, evaluation of play, continual contact to guest departure. • Maintain a working knowledge of the VIP program in order to effectively assist guests. • Maintain a working knowledge of the property, as well as current and upcoming special events/promotions in order to advise customers and fellow employees of same, whenever possible. • Assist with maintaining player accounts, recording player information and assisting with casino promotions, tournaments, etc. • Coordinate VIP guest transportation requirements, gaming activities and any other special needs/requests. • Resolve customer conflicts which relate to VIP guests and services. • Ensure compliance with all applicable laws and gaming regulations. • Act as liaison between VIP guests and Gaming personnel/management when required. • Perform all other job related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • At least 1 years' customer service experience or related occupation in a 4 or 5-star hotel/resort/ Well-known property/ Hospitality Area. • Bachelor’s degree or higher or equivalent in related field preferred. • Must be able to secure a CNMI gaming license. • Excellent communication skills and ability to represent the company and its high-end brands. • Must be able to work on flexible shifts including overnight, weekends and holidays on rotation basis. • Must be able to stand for long periods of time while performing duties • Ability to communicate in English, with additional knowledge of Asian or European Languages is an advantage. • Well-grooming, represent company with a professional image for guest services Enthusiastic, energetic and has a pleasing personality. • Multi-tasking and time management skill |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $19.5 - $31.5 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 9/1/2016 |
| Anticipated closing date of employment: | 9/1/2019 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. To apply for this position, you are required to email your detailed resume to careers@bestsunshinesaipan.com. Background check may be required. Upon PreEmployment Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. Upon PreEmployment An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you. |