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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific International (CNMI) LLC |
| Address: | PO Box 10000, PMB 918 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Saipan |
| Job Classification: | Management Occupations |
| Job Title: | Duty Manager - VIP Front Office |
| Announcement Number: | 16-09-41803 |
| Job Classification: | Management Occupations |
| Opening Date: | 9/27/2016 |
| Closing Date: | 10/12/2016 |
| Salary Range: | $40000 to $50000 / Annually |
| Job Title: | Duty Manager - VIP Front Office |
| Job Duties: | • Ensure that on-going relevant logbook communication to other shifts is maintained • Handle VIP guests from all over the world, mainly from Asia regions (China, Japan & Korea, etc.) • Assist in guests’ arrival/ departure • Ensure the cleanliness of lobby and public areas, lights as well as front office staff is in proper and orderly appearance and behavior • Check on registration cards of arriving guests and ensure all information should be filled • Supervise and check the data upload and update of in-house guest files • Conduct and check the preparation of all necessary materials FIT’s and groups before their arrival • Give the instructions to Front Office staff for handling in high occupancy periods, walk-in guests and release room block because of no-shows • Assist in handling room lock problems • Prepare and check for VIP’s arrival and escort guests to rooms • Co-ordinate with all departments concerned in order to maintain Front Office functions properly • Handle guest complaints and other related problems and report on log book • Answer guest inquiries, handle complaints and attend to the needs of the guests • Supervise the handover of Front Desk cash float • Authorize charges to be made for late departures and/or compliments on them • Promote and maintain good public relations • Motivate and maintain good staff relations • Maintain and be guided of hotel policy on credit/lost and found hotel guests’ properties • Assign and approve duty roster for Front Desk staff • Function in place of the Assistant Manager – Front Office in his/her absence • Assist in developing training plans and work closely with departmental trainer • Adhere to all Company policies and procedure • Report accidents, injuries, unsafe work conditions and/or security issues to supervisors • Perform other related duties as assigned |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • At least 3 years’ working experience in Front Office operations in a 5 star hotel / well-known property • Bachelor’s Degree Holder or equivalent working experience • Good leadership skills, communication skills and staff motivation • Responsible self-starter, capable of handling multi-faced projects and of working under pressure • Understanding of Hotel Property Management System (preferably Opera) • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Able to work on flexible shifts including overnights, weekends and holidays on rotation basis • Fluent in English • Ability to communicate in Asian languages (either Chinese, Korean or Japanese) • Ability to multi-task |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 10/1/2016 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. To apply for this position, you are required to email your detailed resume to careers@bestsunshinesaipan.com. Background check may be required. Upon PreEmployment Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. Upon PreEmployment An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you. |