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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific International (CNMI) LLC |
| Address: | PO Box 10000, PMB 918 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Saipan |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Supervisor – Airport Services |
| Announcement Number: | 16-09-41811 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 9/27/2016 |
| Closing Date: | 10/12/2016 |
| Salary Range: | $13 to $17 / Hourly |
| Job Title: | Supervisor – Airport Services |
| Job Duties: | • Direct and coordinate all subordinates to ensure that all day to day operational matters are handled on time and guest expectations are met • Communicate with Assistant Manager – Airport Services to ensure that accompany service is provided according to guest requirements and the arrival and departure schedules • Accompany arriving/departing guest from/to hotel and airport • Review shift logs/daily memo books and document pertinent information in logbooks • Ensure team members are carrying out job tasks in accordance to company standards • Ensure team members are well groomed in accordance to company standards • Ensure all operations and cash handling follow policies and procedures • Liaise with Transportation department on transportation and baggage arrangements • Personally resolve all guest complaints relating to Airport Services • Direct and monitor the agents to ensure consistency in service and quality • Be accountable for the proper handling of telephone and / or correspondence reservations • Ensure the information of the airline and relevant information including weather and road conditions are kept updated and provide the information to the guests accurately and promptly • Ensure that the arrival and departure lists are being checked and followed up properly • Ensure calls are carried out by Airport Services Team in a professional manner • Meet Corporate target, in accordance with established service standards. • Support efficient administration within the department, assist in preparing and submitting operational reports on time • Ensure guest satisfaction during shift and monitor team members with the same awareness • Adhere to all Company policies and procedure • Report accidents, injuries, unsafe work conditions and/or security issues to the superior • Perform other related duties as assigned |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • At least 2 years’ working experience in customer service or Front Office in a 5 star hotel/ well known property • High school graduate or above • Responsible self-starter, capable of handling multi-faced projects and of working under pressure • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Good communication skills and interpersonal skills • Able to work on flexible shift including overnight, weekends and holiday on rotation basis • Fluent in English • Ability to speak Cantonese or Mandarin is an advantage • Ability to multi-task |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $19.5 - $25.5 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 10/1/2016 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. To apply for this position, you are required to email your detailed resume to careers@bestsunshinesaipan.com. Background check may be required. Upon PreEmployment Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. Upon PreEmployment An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you. |