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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific International (CNMI) LLC
Address: PO Box 10000, PMB 918
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9900
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 3
Number of Openings Currently Available 3
Specific Worksite location: Saipan
Job Classification: Personal Care and Service Occupations
Job Title: Bell Captain
Announcement Number: 16-09-41813
Job Classification: Personal Care and Service Occupations
Opening Date: 9/27/2016
Closing Date: 10/12/2016
Salary Range: $13 to $17 / Hourly
Job Title: Bell Captain
Job Duties: • Supervise the daily operation of the Bell Desk to ensure all allocated daily tasks are completed and all staff meets the service expectations required • Assist in the management, coaching and development of Bell team member to ensure competence, performance and succession objectives are met • Supervise and direct Bell Service activities and team members • Responsible for sorting and distribution of guests’ and administration’s mails and documents received by Bell Service counters • Work closely with the Front Desk to ensure luggage for all guests are delivered promptly • Prepare newspaper orders and coordinate with newspaper vendors for early delivery; supervise Bellperson for newspaper delivery • Responsible for training the Bellperson in the day to day tasks • Establish a rapport with guests, answer their queries and resolve problems arising from guest complaints in a timely manner • Prepare efficient work schedule for Bell Service, arranging roster, taking into consideration projected occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures • Ensure that all Bell Service equipment are accounted for and are always in good condition • Ensure that all Bell Service team members is neat, clean and punctual at all times and that they perform the tasks assigned to them promptly and efficiently • Maintain an awareness of events, activities, venues and places of interest to which they can refer guests • Handle problems with guests and refer to superior if he/she is unable to assist and resolve • Adhere to all Company policies and procedure • Report accidents, injuries, unsafe work conditions and/or security issues to the superior • Perform other related duties as assigned
High School Diploma Required? Undetermined
Qualification Requirements: • At least 3 years experience in a 4 or 5 stars hotels/resorts working experience in Concierge operations, experience in Casino/VIP Hotel operations is an advantage • High School graduate or above • Physical mobility and stamina • Responsible, self-motivated and independent • Responsible self-starter, capable of handling multi-faced projects and of working under pressure • Patient, has initiative, organized and detail-oriented; excellent communication and interpersonal skills • Have exceptional guest relations skills and passionate about looking after guests • Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of employees • Able to work on flexible shifts including overnight, weekends and holidays on rotation basis • Fluent in English • Ability to speak Cantonese or Mandarin is an advantage • Ability to multi-task
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $19.5 - $25.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 10/1/2016
Anticipated closing date of employment: 9/30/2019
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. To apply for this position, you are required to email your detailed resume to careers@bestsunshinesaipan.com. Background check may be required. Upon PreEmployment Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. Upon PreEmployment An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you.