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Job Vacancy Announcement Detail


Employer: Asia Pacific Hotels Inc.
DBA: Fiesta Resort & Spa Saipan
Address: P.O.Box 501029
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-234-7171
Other Number: 670-233-6413
Contact Asia Pacific Hotels Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 4
Number of Openings Currently Available 4
Specific Worksite location: Fiesta Resort & Spa Saipan
Job Classification: Personal Care and Service Occupations
Job Title: Supervisor, Guest Relations
Announcement Number: 19-02-66751
Job Classification: Personal Care and Service Occupations
Opening Date: 2/6/2019
Closing Date: 2/21/2019
Salary Range: $8.25 to $9.25 / Hourly
Job Title: Supervisor, Guest Relations
Job Duties: Performs the tasks of responding to the queries and request of guests. Handle the responsibilities of managing the guest relation activities of the hotel. Responds as well as solves different complaints of guests, maximizing the sales by providing the guests with additional information regarding its products and services and to make sure that the guests are satisfied.
High School Diploma Required? Undetermined
Qualification Requirements: At least two (2) years experience in front office in a supervisory capacity and preferably from a full service hotel. Must be able to supervise and coordinate the activities of guests relations workers to ensure that guests on vacation or business travel have a pleasant experience, while also ensuring the establishment is run efficiently. Must be proficient in computer software applications, strong customer service and time management skills are essential. Must be able to work flexible schedule including early morning hours, nights, weekends and holidays.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $12.375 - $13.875
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: All state and local taxes and share of medical insurance, if applicable.
Required tools, supplies and Equipment to be provided: n/a
Anticipated starting date of employment: 10/1/2019
Anticipated closing date of employment: 9/30/2020
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: n/a
Fringe Benefits: As approved by Management.
Comments: Fiesta Resort & Spa Saipan is an Equal Opportunity Employer. You may submit resumes via email at margaret_kintol@fiestasaipan.com or drop it off at the Human Resources Office, 2nd Floor of the Fiesta Resort & Spa Saipan.