Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | AC Pacific, LLC DBA Star Sands Plaza |
| DBA: | AC Pacific, LLC DBA Star Sands Plaza |
| Address: | P. O. Box 503842 CK Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-233-3535 |
| Other Number: | 670-233-4141 |
| Contact AC Pacific, LLC DBA Star Sands Plaza via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 3 |
| Number of Openings Currently Available | 3 |
| Specific Worksite location: | Saipan |
| Job Classification: | Sales and Related Occupations |
| Job Title: | Customer Service Coordinator |
| Announcement Number: | 19-02-66806 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 2/7/2019 |
| Closing Date: | 2/22/2019 |
| Salary Range: | $7.25 to $8 / Hourly |
| Job Title: | Customer Service Coordinator |
| Job Duties: | Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Check to ensure that appropriate changes were made to resolve customers' problems. • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills • Refer unresolved customer grievances to designated departments for further resolution • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments • Solicit sales of new or additional services or products. • Determine charges for services requested, collect deposits or payments, or arrange for services to resolve customer concerns |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Applicant must have excellent communication and customer service skills, is friendly and very approachable. Must have excellent product knowledge related to the retail and gift industry. Chinese language speaking skills preferred. Able to operate retail POS |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $12 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | FICA, Medicare, Chapter 2 and Chapter 7 CNMI applicable taxes |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 10/1/2019 |
| Anticipated closing date of employment: | 9/30/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | None |
| Fringe Benefits: | None |
| Comments: | None |