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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific Resort Hotel- Saipan / Imperial Palace
Address: PO Box 10000, PMB 918
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9901
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: Saipan
Job Classification: Management Occupations
Job Title: Senior Shift Manager
Announcement Number: 19-04-73048
Job Classification: Management Occupations
Opening Date: 4/12/2019
Closing Date: 4/27/2019
Salary Range: $80000 to $95000 / Annually
Job Title: Senior Shift Manager
Job Duties: • Leads Shift Managers and Pit Managers. Cover AVP responsibilities in the absence of the AVP. • Administer an efficient operation of all Pit games on assigned shift with highest customer service quality. • Constantly view the floor and make changes to the game mix, limits and table numbers to suit player demand in a live time environment. • Liaise with Workforce Management and VP/ Director of Table Games for any scheduling anomalies or spread suggestions. • Actively participate to spread planning based on historical data and on-floor observation. • To encourage participation from team members to contribute ideas and feedback observed in a timely manner. • Mentor and develop the ability of the Assistant Shift Manager under their control. • Maintains security of all games, monies and personnel. • Remains alert to any unusual or questionable activity by Pit employees or gaming customers and takes appropriate action to correct the situation within established guidelines and procedures. • Analyzes customer play for possible cheating, scams, counters, or other unusual play and takes appropriate action. • Maintains accurate records and documentation of shift activities and communicates with incoming shift management. • Monitors and maintains the gaming floor and equipment by performing regular walk-throughs and logging repairs or changes based on priority. • Resolves player dispute. • Maintains appropriate scheduling to satisfy the volume in the casino. • Greets guests in the casino and participates in social events and special promotions. • Prepares and delivers performance appraisal reviews. • Interact with department and team members, management, and contractors professionally and positively. • Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications. • Adhere to the company policies and procedures and comply with the Code of Conduct.
Qualification Requirements: • High School graduate or above. • 10 Years or above of managerial experience in Table Games operations in sizable property with 100 tables or above; managerial experience in the Asia Pacific region will be an advantage. • Ability to read, analyze, and interpret documents, such as policy procedure manuals, and other related documents. • Able to communicate effectively in English (Written/Spoken). Ability to communicate in Chinese will be an advantage. • Hosting skills required, must have a track record of providing excellent customer service. • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics. • Ability to maintain a high level of professionalism; treat others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written • The Company has a 24-hour operation, the employee must be able to work on a rotating shift schedule. • May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. • Ability to meet the demands of the work schedule, to be at work and on time. • May occasionally require the ability to work outside of regularly scheduled hours. • Schedules may vary based on business need. • Must be able to work independently or with a team • Proficient computer skills including email, word processing (Microsoft Word), spreadsheet (Microsoft Excel), database, PowerPoint, presentation. • Independent environment Resolve Player/Staff disputes in a quiet and professional manner. • Must possess excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to details. • Self-motivated, well-organized, responsible, friendly and polite with excellent communication and interpersonal skills • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Able to multi-task.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Three-fourths Guarantee 655.18(b}{17}:

"The employer may voluntarily offer the three-fourths guarantee but it is not required as a condition of placing a job order to be filed in connection with an H-2B application pursuant to 20 CFR 655.5. Three-fourths is defined as an offer to workers full-time employment for a total number of work hours equal to at least three-fourths of the workdays of each 12- week period (or 6-week period if the employment covered by the job is less than 120 days.)."
Overtime Available: No
Overtime Rate: $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations.
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 4/12/2019
Anticipated closing date of employment: 4/11/2021
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you