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Job Vacancy Announcement Detail


Employer: Micronesia Resort Inc.
DBA: Micronesia Resort Inc.
Address: P.O. Box 5152 CHRB
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-322-3311
Contact Micronesia Resort Inc. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 3
Number of Openings Currently Available 3
Specific Worksite location: San Roque-Saipan
Job Classification: Office and Administrative Support Occupations
Job Title: Guest Service Attendant
Announcement Number: 19-05-73164
Job Classification: Office and Administrative Support Occupations
Opening Date: 5/13/2019
Closing Date: 5/28/2019
Salary Range: $7.55 to $9.55 / Hourly
Job Title: Guest Service Attendant
Job Duties: Represents the hotel to the guest throughout all stages of the guest’s stay. Process all check-ins, outs and payment types including resolving any charges. Run daily reports, identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Supervises access to safe deposit boxes. Have knowledge of principles and processes for providing guest and personal services including handling large group. Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Organize special functions such as VIP cocktail receptions. Arrange for secretarial services, if needed. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Whenever necessary, they are responsible for checking on room condition before check in time. Presents options and alternatives to guests and offers assistance in making choices. Help guest with their luggage and lead them to their rooms. Handle guest arrival with pick up request to and from airport. Operate telephone switchboard station and Standby at the arrival terminal for every flight arrival if needed. Document all trips prior to the start of and at the conclusion of each trip. Inspect property vehicles for damage and cleanliness. Runs Front Office shifts whenever necessary
Qualification Requirements: High School Diploma or equivalent. At least a few months to one year of related work experience in the hotel industry. Knowledge in hotel system Opera is preferred. Acquired hospitality related program is an asset. Speak with others using clear and 2nd language skills is prefered for handling the guest who can not speak english. Willing to work in flexible shifts, days, evening, graveyard, weekends and holidays. Be able to work in flexible position, front desk, concierge desk, bell desk and telephone switchboard station. Follow all company safety and security policies and procedures. Have excellent multi-tasking and interpersonal skills with a positive attitude, professional, neat and well groomed at all times. Be able to stand, sit, walk, jog for an extended period of time and have to carry up to 70 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Have valid CNMI driver’s license
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: bi/weekkly
Overtime Available: Yes
Overtime Rate: $1.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: CNMI & Federal Taxes
Required tools, supplies and Equipment to be provided: n/a
Anticipated starting date of employment: 8/1/2019
Anticipated closing date of employment: 7/31/2020
Housing Provided: Yes
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: n/a
Fringe Benefits: Housing is provided upon availability. MRI is inviting qualified and interested applicants to send their resume to hr@mrisaipan.com. No phone calls please. If selected for employment, you may be required to submit the following documents; Valid police clearance, pre-employment, drug test(at your expenses),copy of valid picture ID or CNMI driver's license. Workman's Compensation provided
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