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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
Employer: | Asia Pacific Hotels Inc. dba Kanoa Resort |
DBA: | Asia Pacific Hotels Inc. dba Kanoa Resort |
Address: | P.O. Box 500369 Saipan, Northern Mariana Islands 96950 United States |
Phone: | 670-234-6601 |
Other Number: | 670-237-8712 |
Contact Asia Pacific Hotels Inc. dba Kanoa Resort via email |
Job Vacancy Announcement | JVA |
JVA Type: | Renewal |
Island | Saipan |
FLSA Covered? | Yes, covered |
DOD related? | No |
PERM related? * | No |
VEVRAA related? | No |
Original Number of Openings: | 1 |
Number of Openings Currently Available | 1 |
Specific Worksite location: | Kanoa Resort |
Job Classification: | Personal Care and Service Occupations |
Job Title: | Customer Service Supervisor |
Announcement Number: | 19-09-79967 |
Job Classification: | Personal Care and Service Occupations |
Opening Date: | 9/9/2019 |
Closing Date: | 9/30/2019 |
Salary Range: | $12.41 to $12.41 / Hourly |
Job Title: | Customer Service Supervisor |
Job Duties: | Supervise the work of customer service employees to ensure adherence to quality standards and proper procedures. Resolve customer complaints. Train or instruct employees in job duties or company policies or arrange for training to be provided. Implement departmental policies, procedures and service standards in conjunction with management. |
High School Diploma Required? | Undetermined |
Qualification Requirements: | Education minimum U.S. diploma/degree required: High School/GED; Work experience: number of months required: 12 months; Must be proficient in the use of MS programs such as Excel and Word. Must be able to understand and use property management systems such as Opera. Must be able to work nights, weekends, and holidays as needed. Must be able to stand and walk frequently. |
Full or Part Time: | Full Time |
Hours per Week: | 35 |
Hours per Day: | 7 |
Payment Frequency: | Bi-Weekly |
Overtime Available: | Yes |
Overtime Rate: | $18.615 - $18.615 |
Rate x 1.5 per hour Exempted: | No |
Specify All Payroll Deductions: | All state and local taxes and share of medical insurance, if applicable. |
Required tools, supplies and Equipment to be provided: | Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned. |
Anticipated starting date of employment: | 10/1/2019 |
Anticipated closing date of employment: | 9/30/2020 |
Housing Provided: | No |
Food Provided: | Yes |
Transportation required: | No |
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
Fringe Benefits: | Paid leave, Holiday pay, and 401(k) retirement plan subject to company policy |
Comments: | The job opportunity is a temporary, full-time position commencing on October 1, 2019 to September 30, 2020 THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Prospective applicants can apply with Kanoa Resort Saipan via hand delivery, mail, email, facsimile. All employment applications and resume’ must be received no later than the closing date shown above. Applicants may obtain application forms and submit along with their resume via email at hr@kanoaresort.com or in person at Kanoa Resort Saipan's Human Resources Office, Beach Road Susupe, Saipan MP 96950 Office Hours: Monday through Friday (8:00AM to 5:00PM). Tel. No. (670) 2346601 Ext. 711/712. Facsimile: (670) 237-8007 |