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Job Vacancy Announcement Detail

Employer: Umda Wholesale/Retail, Inc.
DBA: Island Apparel
Address: P.O. Box 502912
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-288-3441
Contact Umda Wholesale/Retail, Inc. via email
Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Head Office (IA Building, Chalan Pale Arnold Rd, Puerto Rico) and any place by client/vendor’s request, in Saipan, CNMI
Job Classification: Sales and Related Occupations
Job Title: Account Manager
Announcement Number: 19-10-80969
Job Classification: Sales and Related Occupations
Opening Date: 10/9/2019
Closing Date: 10/30/2019
Salary Range: $9.26 to $9.26 / Hourly
Job Title: Account Manager
Job Duties: Interact with business clients to provide information related to a printing company. Respond to inquiries about products and services and to handle and resolve complaints. Confer with clients by telephone, email or in person to provide details about products or services. Create client accounts, take or enter orders, obtain details of client's design specifications. Maintain records of client interactions or transactions, record details of inquiries, complaints, or comments, as well as actions taken. Help resolve client's service or billing complaints by performing activities such as crediting accounts or adjusting bills. Complete order forms using computers. Refer unresolved client grievances to management for further action. Determine charges for products or services requested, collect payments, or arrange for billing. Solicit sales of new or additional services or products. Do other related duties as assigned.
High School Diploma Required? Yes
Qualification Requirements: Minimum 2 years of work experience as a customer service. Knowledge of principles and processes for providing customer and personal services, which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures and systems such as MS Office, internet and email proficiency. Preferable to have knowledge of a printing company operations. Good communication skills and ability to work under pressure required. Flexibility with working hours preferred. College graduate preferable.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $13.89 - $13.89
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Any and all Federal and CNMI taxes applicable by law.
Required tools, supplies and Equipment to be provided: All tools, supplies and equipment necessary to fulfill assigned duties will be provided.
Anticipated starting date of employment: 10/9/2019
Anticipated closing date of employment: 9/30/2020
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: N/A
Fringe Benefits: Compensations: Workers’ Compensation provided. Three-Fourths Guarantee: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. Transportation and Subsistence Provided: If the worker is traveling from other countries and completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker’s transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker’s voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved.
Comments: TO APPLY: Contact employer during the Recruitment Period (same as posting period of this announcement) through this JVA; by e-mail with resume to office.islandapparel@gmail.com; or by fax with resume to (670) 288-3444 (Monday thru Friday, between 9:00am- 5:00pm).