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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific Resort Hotel- Saipan / Imperial Palace
Address: PO Box 10000, PMB 918
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9900
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 10
Number of Openings Currently Available 10
Specific Worksite location: Imperial Pacific Resort Hotel, Garapan; Imperial Pacific Offices
Job Classification: Food Preparation and Serving Related Occupations
Job Title: Senior Guest Service Agent - Food and Beverage
Announcement Number: 19-10-81296
Job Classification: Food Preparation and Serving Related Occupations
Opening Date: 10/31/2019
Closing Date: 11/21/2019
Salary Range: $8.28 to $14.52 / Hourly
Job Title: Senior Guest Service Agent - Food and Beverage
Job Duties: •Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware •Deliver high quality products and services to every guest •Provide feedback to guests’ recommendations •Inform management about guests’ comments •Communicate with guests regarding orders, comments, and complaints •Accept payment from guests, and make change as necessary •Request and record guests orders, and compute bills using cash registers, multi counting machines, or pencil and paper •Clean and organize eating, service, and kitchen areas •Monitor and order supplies or food items and restock as necessary to maintain inventory •Collect and return dirty dishes to the kitchen for washing •Notify kitchen personnel of shortages or special orders •Relay food orders to chefs •Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, or relevant machines •Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags •Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by guests •Arrange tables and decorations according to instructions •Serve food and beverages to guests at banquets or other social functions •Plan, prepare, and deliver meals to individuals with special dietary needs. •Participate in daily staff briefings •Monitor staff members’ manners and grooming according to company standards •Arrange training sessions and refresher courses for staff •Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications •Adhere to the company policies and procedures and comply with the Code of Conduct •Remain well-mannered and well-groomed as per department and company standards at all times. •Follow health and safety standards and strive for constant improvement to avoid health and injury hazards •Perform other related duties as assigned
High School Diploma Required? Yes
Qualification Requirements: •Demonstrated ability to communicate and interact with guests and employees, and third parties that reflects highly on the facility, the brand, and the Company •Alcohol awareness certification and/or food service permit or valid health/food handlers card as required by local government policy •Be able to speak, read, and write in English •Preferably speak, read, and write in Mandarin •Be computer and POS software literate •Self-motivated with excellent organizational skills and attention to detail •Ability to lift and carry up to (50) pounds at a time •Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted •Ability to multi-task, function independently, and work well under pressure •Ability to work a flexible schedule •High school diploma or higher •1 year related experience or an equivalent combination of education and experience is preferred
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: Yes
Overtime Rate: $1.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: The employer will make all deductions from the employee’s paycheck required by laws. Optional Housing at $25/week.
Required tools, supplies and Equipment to be provided: The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. Furthermore, the employer will supply workers at no charge all safety clothing and equipment and will require all workers to wear such clothing and equipment always during work.
Anticipated starting date of employment: 10/31/2019
Anticipated closing date of employment: 9/30/2020
Housing Provided: Yes
Food Provided: Yes
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: The employer will provide daily transportation at no charge to and from the worker’s provided lodging for the duration of the employment.
Fringe Benefits: Subject to Company approval.
Comments: (1) EMPLOYMENT BASIS & DURATION This job opportunity is for a temporary, full-time position. (2) WORK HOURS Employees hired under this announcement will work on full time employment forty (40) hours per week. There are three rotating shifts per day: (A) Day Shift will be from 6:00 a.m. until 2:00 p.m. (B) Swing Shift will be from 2:00 p.m. until 10:00 p.m. (C) Night Shift will be from 10:00 p.m. until 6:00 a.m. Employee hired under this announcement will be rotated through each of the three shifts. (3)THREE-FOURTHS GUARANTEE Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual fist date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. (4) INBOUND/OUTBOUND TRANSPORTATION AND SUBSISTENCE The Employer shall pay for all inbound transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract, or where the worker is dismissed earlier, the employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker’s voluntary abandonment of employment. (5)FIRST WORK WEEK REIMBURSEMENT Workers will be reimbursed in the first workweek for all visa, visa processing, border crossing and other related fees, including those mandated by the government (except passport fees). (6) PROVISION OF TOOLS, SUPPLIES AND EQUIPMENT The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. Furthermore, the employer will supply workers at no charge all safety clothing and equipment and will require all workers to wear such clothing and equipment always during work. (7) HOUSING The employer will provide optional housing at $25.00 per week, during the employment. (8)The employees will be provided one (1) duty meal per day at no expense for the duration of the employment. (9)RECRUITMENT INFORMATION Please visit Imperial Palace- Saipan Recruitment Office located at the Marina Heights I Building, Middle Road, Puerto Rico, Saipan MP 96950. Our office will be accepting applications Monday to Friday from 9am to 6pm, or email your resume to careers@bestsunshinesaipan.com. For further information regarding this JVA please call 670-237-9900.