Vacancies > Job Vacancy Announcement Detail

Job Vacancy Announcement Detail

Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific Resort Hotel- Saipan / Imperial Palace
Address: CPL Derenece Jack Road, Orchid Street, Garapan
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9900
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: Imperial Pacific Resort Hotel, Garapan; Imperial Pacific Offices.
Job Classification: Personal Care and Service Occupations
Job Title: Manager - Butler Services
Announcement Number: 19-11-81364
Job Classification: Personal Care and Service Occupations
Opening Date: 11/8/2019
Closing Date: 11/29/2019
Salary Range: $47985.6 to $59987.2 / Annually
Job Title: Manager - Butler Services
Job Duties: Ensure Butlers are selected, trained, evaluated, and rewarded in compliance with existing employee management systems. Ensure that all Butler Service standards are consistently met or exceeded. Handle VIP guests from all over the world, mainly from Asia regions (China, Japan & Korea, etc.). Contribute to the morale and team spirit of the hotel by maintaining effective relationships with hotel colleagues. Develop and recommend the budget, labor cost plans and objectives and manage within those approved plans. Liaise with other key departments across the hotel and delegate tasks as required to ensure the entire team meet operational requirements. Identify areas to improve communication and the smooth flow of information between departments. Manage, coach and develop all team members within the department to ensure competence, performance and succession objectives are met. Manage departmental and individual absenteeism and turnover levels to meet targets. Ensure guest history records and general guest information have been identified and accurately recorded in the system. Ensure that sufficient staffing is present to meet the daily business demands. Maintain excellent communication with all supporting departments. Through leadership and supervision encourage behaviors that promote health and safety responsibility, accountability and awareness. Resolve guest complaints effectively and upkeep property safety and security. Adhere to all Company policies and procedures. Handle accidents, injuries, unsafe work conditions and/or security issues. Perform other related duties as assigned.
High School Diploma Required? Yes
Qualification Requirements: At least 2 years’ experience in hotel operations/hospitality in 5-star hotel / cruise/ well known property. Proficiency in MS Office: Outlook, Word, Excel and PowerPoint. Experience in managing budgets, revenue proposals and forecasting results. Able to work on flexible shifts including overnight, weekends and holidays on rotation basis. Ability to communicate in Asian languages (either Chinese, Korean or Japanese)•Ability to multi-task.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: The employer will make all deductions from the employee’s paycheck required by laws. Optional Housing at $25/week.
Required tools, supplies and Equipment to be provided: The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. Furthermore, the employer will supply workers at no charge all safety clothing and equipment and will require all workers to wear such clothing and equipment always during work.
Anticipated starting date of employment: 11/8/2019
Anticipated closing date of employment: 9/30/2020
Housing Provided: Yes
Food Provided: Yes
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: The employer will provide daily transportation at no charge to and from the worker’s provided lodging for the duration of the employment.
Fringe Benefits: Subject to Company approval.
Comments: (1) EMPLOYMENT BASIS & DURATION This job opportunity is for a temporary, full-time position. (2) WORK HOURS Employees hired under this announcement will work on full time employment forty (40) hours per week. There are three rotating shifts per day: (A) Day Shift will be from 6:00 a.m. until 2:00 p.m. (B) Swing Shift will be from 2:00 p.m. until 10:00 p.m. (C) Night Shift will be from 10:00 p.m. until 6:00 a.m. Employee hired under this announcement will be rotated through each of the three shifts. (3)THREE-FOURTHS GUARANTEE Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual fist date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. (4) INBOUND/OUTBOUND TRANSPORTATION AND SUBSISTENCE The Employer shall pay for all inbound transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract, or where the worker is dismissed earlier, the employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker’s voluntary abandonment of employment. (5)FIRST WORK WEEK REIMBURSEMENT Workers will be reimbursed in the first workweek for all visa, visa processing, border crossing and other related fees, including those mandated by the government (except passport fees). (6) PROVISION OF TOOLS, SUPPLIES AND EQUIPMENT The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. Furthermore, the employer will supply workers at no charge all safety clothing and equipment and will require all workers to wear such clothing and equipment always during work. (7) HOUSING The employer will provide optional housing at $25.00 per week, during the employment. (8)The employees will be provided one (1) duty meal per day at no expense for the duration of the employment. (9)RECRUITMENT INFORMATION Please visit Imperial Palace- Saipan Recruitment Office located at the Marina Heights I Building, Middle Road, Puerto Rico, Saipan MP 96950. Our office will be accepting applications Monday to Friday from 9am to 6pm, or email your resume to For further information regarding this JVA please call 670-237-9900.