Vacancies > Job Vacancy Announcement Detail

Job Vacancy Announcement Detail

Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific Resort Hotel- Saipan / Imperial Palace
Address: PO Box 10000, PMB 918
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9900
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: Imperial Pacific Resort Hotel, Garapan; Imperial Pacific Offices
Job Classification: Management Occupations
Job Title: Duty Manager - Front Office
Announcement Number: 19-11-81460
Job Classification: Management Occupations
Opening Date: 11/21/2019
Closing Date: 12/12/2019
Salary Range: $12.41 to $20.02 / Hourly
Job Title: Duty Manager - Front Office
Job Duties: Ensure that on-going relevant logbook communication to other shifts is maintainedConduct and check the preparation of all necessary information and materials before guests arrivalEnsure guests check-in / check-out procedure is completed at their arrival / departureSupervise and check the data upload and update of in-house guest filesPrepare and check for VIPs arrival and escort guests to roomsGive the instructions to Guest Services Agent for handling walk-in guests and release room block because of no-showsAssist in handling room lock problemsCo-ordinate with all departments concerned in order to maintain Front Office functions properlyHandle guest complaints and other related problems and report on log bookAnswer guest inquiries, handle complaint and attend to the needs of the guestsSupervise the handover of Front Desk cash floatAuthorize charges to be made for late departures and/or compliments on themMaintain and be guided of hotel policy on credit/lost and found hotel guests propertiesAssign and approve duty roster for Front Desk staffFunction in place of the Manager Front Office in his/her absenceAssist in instructing new staff on Front Office dutiesAdhere to all Company policies and procedureReport accidents, injuries, unsafe work conditions and/or security issues to supervisorsPerform other related duties as assigned
High School Diploma Required? Yes
Qualification Requirements: At least 24 months supervisory working experience in Front Office operations in hotel. Proficiency in MS Office: Outlook, Word, Excel and PowerPoint. Ability to speak Cantonese or Mandarin is an advantage
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: No
Overtime Rate: $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: The employer will make all deductions from the employee’s paycheck required by laws. Optional Housing at $25/week.
Required tools, supplies and Equipment to be provided: •At least 24 months supervisory working experience in Front Office operations in hotel.•High school diploma/GED or above. •Good leadership skills, communication skills and staff motivation•Responsible self-starter, capable of handling multi-faced projects and of working under pressure•Understanding of Hotel Property Management System (preferably Opera)•Proficiency in MS Office: Outlook, Word, Excel and PowerPoint•Able to work on flexible shifts including overnights, weekends and holidays on rotation basis•Ability to speak Cantonese or Mandarin is an advantage•Ability to multi-task
Anticipated starting date of employment: 11/21/2019
Anticipated closing date of employment: 9/30/2020
Housing Provided: Yes
Food Provided: Yes
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: The employer will provide daily transportation at no charge to and from the worker’s provided lodging for the duration of the employment.
Fringe Benefits: Subject to Company approval.
Comments: (1) EMPLOYMENT BASIS & DURATION This job opportunity is for a temporary, full-time position. (2) WORK HOURS Employees hired under this announcement will work on full time employment forty (40) hours per week. Work hours start from 9:00 AM to 6:00 PM, Monday to Friday. (3)THREE-FOURTHS GUARANTEE Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual fist date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. (4) INBOUND/OUTBOUND TRANSPORTATION AND SUBSISTENCE The Employer shall pay for all inbound transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract, or where the worker is dismissed earlier, the employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker’s voluntary abandonment of employment. (5) FIRST WORK WEEK REIMBURSEMENT Workers will be reimbursed in the first workweek for all visa, visa processing, border crossing and other related fees, including those mandated by the government (except passport fees). (6) PROVISION OF TOOLS, SUPPLIES AND EQUIPMENT The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. Furthermore, the employer will supply workers at no charge all safety clothing and equipment and will require all workers to wear such clothing and equipment always during work. (7) HOUSING The employer will provide optional housing at $25.00 per week, during the employment. (8)The employees will be provided one (1) duty meal per day at no expense for the duration of the employment. (9)RECRUITMENT INFORMATION Please visit Imperial Palace- Saipan Recruitment Office located at the Marina Heights I Building, Middle Road, Puerto Rico, Saipan MP 96950. Our office will be accepting applications Monday to Friday from 9am to 6pm, or email your resume to For further information regarding this JVA please call 670-237-9900.