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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | SUWASO CORPORATION |
| DBA: | Suwaso Corporation |
| Address: | P.O Box 501160 Saipan MP, Northern Mariana Islands 96950 United States |
| Phone: | 670-285-3291 |
| Other Number: | 670-234-7000 |
| Contact SUWASO CORPORATION via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 3 |
| Number of Openings Currently Available | 3 |
| Specific Worksite location: | Coral Ocean Resort |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Guest Service Representative |
| Announcement Number: | 23-05-101637 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 5/1/2023 |
| Closing Date: | 5/22/2023 |
| Salary Range: | $8.08 to $10 / Hourly |
| Job Title: | Guest Service Representative |
| Job Duties: | GREET, REGISTER, AND ASSIGN ROOMS TO GUESTS OF HOTELS OR MOTELS. CONTACT HOUSEKEEPING OR MAINTENANCE STAFF WHEN GUESTS REPORT PROBLEMS. ISSUE ROOM KEYS AND ESCORT INSTRUCTIONS TO BELLHOPS. MAKE AND CONFIRM RESERVATIONS TO GUEST. VERIFY CUSTOMERS' CREDIT, AND ESTABLISH HOW THE CUSTOMER WILL PAY FOR THE ACCOMMODATION. KEEP RECORDS OF ROOM AVAILABILITY AND GUESTS' ACCOUNTS, MANUALLY OR USING COMPUTERS FOR MARKET. POST CHARGES, SUCH AS THOSE FOR ROOMS, FOOD, LIQUOR, OR TELEPHONE CALLS, TO LEDGERS, MANUALLY OR BY USING COMPUTERS. REVIEW ACCOUNTS AND CHARGES WITH GUESTS DURING THE CHECKOUT PROCESS. RECORD GUEST COMMENTS OR COMPLAINTS, REFERRING CUSTOMERS TO MANAGERS AS NECESSARY. COMPUTE BILLS, COLLECT PAYMENTS, AND MAKE CHANGE FOR GUESTS. TRANSMIT AND RECEIVE MESSAGES, USING TELEPHONES OR TELEPHONE SWITCHBOARDS. ANSWER INQUIRIES FROM GUEST, PERTAINING TO HOTEL SERVICES, GUEST REGISTRATION, AND TRAVEL DIRECTIONS, OR MAKE RECOMMENDATIONS REGARDING SHOPPING, DINING, OR ENTERTAINMENT. ADVISE HOUSEKEEPING STAFF WHEN ROOMS HAVE BEEN VACATED AND ARE READY FOR CLEANING. PERFORM BOOKKEEPING ACTIVITIES, SUCH AS BALANCING ACCOUNTS AND CONDUCTING NIGHTLY AUDITS. CLEAN AND MAINTAIN LOBBY AND COMMON AREAS, SUCH AS RESTOCKING SUPPLIES AND WATERING PLANTS. DATE-STAMP, SORT, AND RACK INCOMING MAIL AND MESSAGES. ARRANGE TOURS, TAXIS, OR RESTAURANT RESERVATIONS FOR CUSTOMERS. DEPOSIT GUESTS' VALUABLES IN HOTEL SAFES OR SAFE-DEPOSIT BOXES. PERFORM OTHER TASK AS ASSIGNED AND DETERMINED BY THE DEPARTMENT HEAD. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | High School Diploma/GED. At least one year work-related experienced.TAKE SOCIAL PERCEPTIVENESS BY UNDERSTANDING GUEST REACTIONS IN A SITUATION. OPEN TO TALK TO GUEST TO CONVEY INFORMATION EFFECTIVELY. SERVICE ORIENTED PERSON TRYING TO OFFER OR LOOK FOR RESOURCES TO HELP AND ASSIST GUEST IN THE HOTEL. TIME MANAGEMENT, ATTENTIVE AND ACTIVE IN LISTENING GUEST QUESTIONS AS APPROPRIATE. KNOWLEDGE IN COMPLEX PROBLEM OR GUEST COMPLAIN. SOLVING, COORDINATING AND CREATING JUDGMENT IN DECISION MAKING. MUST BE ABLE TO WRITE AND READ ENGLISH LANGUAGE, KNOWLEDGE IN HOTEL OPERA SYSTEM IS AN ADVANTAGE. COMPUTER PROFICIENCY AND EMAIL COMMUNICATION SKILLS IS REQUIRED. BE ABLE TO STAND FOR PROLONGED PERIOD OF TIME. WILLING TO WORK IN FLEXIBLE SHIFTS, DAYS, EVENINGS, WEEKENDS AND HOLIDAYS |
| Full or Part Time: | Full Time |
| Hours per Week: | 35 |
| Hours per Day: | 7 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $12.12 - $15 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | All CNMI and Federal Income Taxes required by law. |
| Required tools, supplies and Equipment to be provided: | The employer will provide at no charge all tools, supplies, and equipment required to perform the job. Employer will provide company uniform at no charge that will require all workers to wear always during work hours. |
| Anticipated starting date of employment: | 8/11/2023 |
| Anticipated closing date of employment: | 8/10/2024 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | Shift duty meal, Medical Insurance, Vacation Leave, Holiday Pay, and other benefit approved by the management. Workmens Compensation provided. |
| Comments: | The job opportunity is a temporary, full-time position commencing August 11, 2023 to August 10, 2024. THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total of number of work hours equal to at least three fourths of the workdays of the total period and begins with the first workday after the arrival of the worker at the place of employment of the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: required by 20 CFR655.423(j)(l); If the worker completes 50 percent of the work contract period, the employer will provide reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon the completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable cost of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Frequency of pay: Bi-weekly, subjected to mandatory payroll tax deduction required by law (20 CFR 655.423(h). Upon conclusion of the job opportunity, employer will provide the return transportation and substance to the place of origin or place of recruitment (20 CFR 655.423(k)(1))Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned (20 CFR 655.423(k)).This is a non-exempt position and is eligible to receive overtime compensation in accordance to The Fair Labor Standards Act (FLSA). Interested applicants may apply to Suwaso Corporation dba Coral Ocean Resort on the following verifiable methods: Submit application/resume to hr@coraloceansaipan.com. Applicants may apply via https://marianaslabor.net Walk In applicants may pick up and submit the application form/resume and requirements (if any) at Coral Ocean Resort located in Koblerville. Office hours from Monday to Friday, 8:00 am to 5:pm, except for Holidays. Contact number at (670)237-5051. |