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Job Vacancy Announcement Detail

Employer:	Crowne Plaza Resort Saipan
DBA:	Crowne Plaza Resort Saipan
Address:	Coral Tree Avenue Saipan, Northern Mariana Islands 96950 United States
Phone:	670-234-6412
Other Number:
Contact Crowne Plaza Resort Saipan via email

Job Vacancy Announcement	JVA
JVA Type:	New
Island	Saipan
FLSA Covered?	No, not covered
DOD related?	No
PERM related? *	No
VEVRAA related?	No
Original Number of Openings:	1
Number of Openings Currently Available	1
Specific Worksite location:	Crowne Plaza Resort Saipan - Coral Tree Avenue, Garapan, Saipan
Job Classification:	Office and Administrative Support Occupations
Job Title:	Reservations Agent
Announcement Number:	23-07-102900
Job Classification:	Office and Administrative Support Occupations
Opening Date:	7/3/2023
Closing Date:	7/24/2023
Salary Range:	$9 to $10 / Hourly
Job Title:	Reservations Agent
Job Duties:	High School Diploma or equivalent. Participates in developmental programs. Takes initiative to participate in CSR events/other related colleagues’ events in the hotel to promote the reputation of the department/and the hotel. Knows the selling status, rates, and benefits of all packages plans. Determines room rates based on the selling tactics of the hotel. Processes advance deposits on reservations. Tracks future room availabilities on the basis of reservations. Helps develop room revenue and occupancy forecasts. Prepares expected arrival list for front office use. Monitors advances deposit requirements. Makes sure that files are kept up to date. Handles daily correspondence. Responds to inquiries and makes reservations as needed. Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees. Making arrangements for clients travel programs. Prepares letters of confirmation.
High School Diploma Required?	Yes
Qualification Requirements:	Experience with OPERA hotel property management system is highly preferred. Communication skills are utilized a significant amount of time when interacting with guests and employees. Basic math skills, reading, and writing are used when completing paperwork. Proficient computer skills including MS programs. Must be able to work nights, weekends, holidays, and during inclement weather. Must be able to obtain a vehicle operator license. Excellent interpersonal skills to build relationships internally and externally. Fluent in English (speaking, listening, reading and writing). Regularly carrying or lifting items weighing up to 75 pounds. Frequently standing and walking around the property. Bending, stooping, kneeling.
Full or Part Time:	Full Time
Hours per Week:	40
Hours per Day:	8
Payment Frequency:	Bi-weekly
Overtime Available:	Yes
Overtime Rate:	$13.5 - $15
Rate x 1.5 per hour Exempted:	No
Specify All Payroll Deductions:	CNMI and Federal taxes, Medical insurance and 401k retirement plan, is optional.
Required tools, supplies and Equipment to be provided:	Tools, supplies and equipment required for this position will be provided by the employer without charge or deposit fee.
Anticipated starting date of employment:	8/1/2023
Anticipated closing date of employment:	7/31/2024
Housing Provided:	No
Food Provided:	Yes
Transportation required:	No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:	n/a
Fringe Benefits:	Paid Leave, Holiday Pay, and 401k retirement plan (optional), subject to company policy.
Comments:	Prospective applicant can apply with Crowne Plaza Resort Saipan via hand delivery, mail, and email. Applicants may obtain application forms and submit along with their resume via email at hr.cprsaipan@ihg.com or in person at the Human Resources Office located on the second floor of Crowne Plaza Resort Saipan, Coral Tree Avenue, Garapan, Saipan, MP 96950 Office Hours: Monday through Friday (8:00AM to 5:00PM) Tel No. (670) 234-6412 or (670) 234-6411.