Vacancies > Job Vacancy Announcement Detail

Job Vacancy Announcement Detail

Employer: Ken Aqua Hotel and Resort Inc.
DBA: Aqua Resort Club, Saipan
Address: P.O. Box 500009
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-322-1234
Other Number: 670-322-1220
Contact Ken Aqua Hotel and Resort Inc. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: 9543 Chalan Pale Arnold Road, San Roque
Job Classification: Sales and Related Occupations
Job Title: Reservation Supervisor
Announcement Number: 23-09-103624
Job Classification: Sales and Related Occupations
Opening Date: 9/10/2023
Closing Date: 10/1/2023
Salary Range: $8.87 to $8.87 / Hourly
Job Title: Reservation Supervisor
Job Duties: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by email, telephone, fax or through central reservation system. Creates and maintains reservation records, prepares confirmation letters and promptly processes any modifications and cancellations. Knows selling status, rates, and benefits of all the package plans. Determine room rates on the selling tactics of the hotel. Communicates reservations information to the front desk. Track future room availabilities on the basis of reservations. Helps develop room revenue revenue and occupancy forecasts. Prepares expected arrivals list for front office use. Assists in the preregistration activities when appropriate. Makes sure all files are kept up to date. Obtain information about areas of interest in order to target more clients in particular seasons. Configure rates on the hotels property management system. Open and close availability as and when required of the hotel in all OTA channels and on the hotel website. To be aware of all the front office procedures and assist with reception duties when required. Coordinating the flow of incoming and outgoing guest traffic by maintaining accurate records of reservations and room assignments. Communicating with guests throughout their stay to ensure their needs are met. Follow up with guests after their stay to ensure they had a positive experience.
High School Diploma Required? Yes
Qualification Requirements: Previous experience working with a hotel reservation system like Opera. Six (6) months work experience as a reservation supervisor or related field. Anticipated work schedule from 11:00 pm tp 6:00 am.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $13.31 - $13.31
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Applicable Federal and CNMI tax deductions.
Required tools, supplies and Equipment to be provided: Required tools, supplies and equipment to be provided by the Employer.
Anticipated starting date of employment: 10/1/2023
Anticipated closing date of employment: 9/30/2024
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Self Provided
Fringe Benefits: Health Insurance (optional), Paid Leave, Duty Meals.
Comments: This job opportunity is a temporary, full-time position. THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Interested applicants may apply at Aqua Resort Club, Saipan via hand delivery at our office at 9543 Chalan Pale Arnold Road, San Roque, through email at, by phone at (670) 322-1234 ext. 780 or mail at P.O. Box 500009 Achugao Saipan MP 96950. All employment applications and resume’ must be received no later than the closing date shown above. Applicants will be interviewed at our offices from 9:00am to 5:00pm from Monday to Friday. Applicants may contact the HR offices at (670) 322-1234 ext. 780