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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Micronesia Resort Inc. |
| DBA: | Micronesia Resort Inc. |
| Address: | P.O. Box 5152 CHRB Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-322-3311 |
| Other Number: | 670-285-1711 |
| Contact Micronesia Resort Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Chalan Pale Arnold Main Road, San Roque |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Guest Service Representative |
| Announcement Number: | 23-12-104483 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 12/19/2023 |
| Closing Date: | 1/3/2024 |
| Salary Range: | $8.72 to $9.45 / Hourly |
| Job Title: | Guest Service Representative |
| Job Duties: | Represents the hotel to the guest throughout all stages of the guest’s stay. Process all check-ins, outs and payment types including resolving any charges. Run daily reports, identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Supervises access to safe deposit boxes. Have knowledge of principles and processes for providing guest and personal services including handling large group. Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Organize special functions such as VIP cocktail receptions. Arrange for secretarial services, if needed. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Whenever necessary, they are responsible for checking on room condition before check in time. Presents options and alternatives to guests and offers assistance in making choices. Help guest with their luggage and lead them to their rooms. Handle guest arrival with pick up request to and from airport. Operate telephone switchboard station and Standby at the arrival terminal for every flight arrival if needed. Document all trips prior to the start of and at the conclusion of each trip. Inspect property vehicles for damage and cleanliness. Runs Front Office shifts whenever necessary. Able to operate Opera System and Micros Material Control of Front Office Department. Answers telephones using appropriate etiquette |
| High School Diploma Required? | Yes |
| Qualification Requirements: | Requires a high school diploma or equivalent. Have at least twelve months of work-related experience. Professional Appearance, speak English language, lift and carry 30lbs. Problem solving skills, stamina to stand for long periods, ability to stay calm under pressure, organized and detailed oriented, able to work flexible schedules. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | biweekly |
| Overtime Available: | Yes |
| Overtime Rate: | $13.08 - $14.17 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Chapter 2 local tax/Chapter 7 federal tax/optional $50.00 dorm & health insurance |
| Required tools, supplies and Equipment to be provided: | Company Uniform and equipment necessary to perform required task |
| Anticipated starting date of employment: | 12/22/2023 |
| Anticipated closing date of employment: | 1/1/1900 |
| Housing Provided: | Yes |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | n/a |
| Fringe Benefits: | duty meal, (15) days paid vacation leave after one (1) year of service, 9 holiday pay, optional health insurance & housing |
| Comments: |