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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Marianas Staffing Solutions, Incorporated |
| DBA: | Marianas Staffing Solutions, Incorporated |
| Address: | P.O Box 502370 Saipan , Northern Mariana Islands 96950 United States |
| Phone: | 670-286-1947 |
| Other Number: | 670-237-5193 |
| Contact Marianas Staffing Solutions, Incorporated via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 3 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Marianas Staffing Solutions, Incorporated |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Guest Service Representative |
| Announcement Number: | 24-01-104695 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 1/31/2024 |
| Closing Date: | 2/15/2024 |
| Salary Range: | $8.72 to $8.72 / Hourly |
| Job Title: | Guest Service Representative |
| Job Duties: | TO ASSIST IN THE EFFECTIVE AND EFFICIENT MANAGEMENT AND DELIVERY OF ALL BAR, RESTAURANT AND BANQUETS FOOD AND BEVERAGE ACTIVITIES WITHIN THE OPERATION. TO PROMOTE A CUSTOMER FOCUSED CULTURE WITHIN PIC BY EXAMPLE AND BY ENCOURAGING IN HOUSE TRAINING OF ALL TEAM MEMBERS THROUGH AN AGREED TRAINING PLAN. TO ASSIST IN THE MANAGEMENT OF THE OUTCOMES OF MONTHLY CUSTOMER REVIEWS, LINKING THESE TO CHANGES IN PROCEDURE AND TEAM TRAINING. TO ENSURE THE USE OF CURRENT STANDARD OPERATION PROCEDURES BY ALL TEAM MEMBERS WITHIN THE DEPARTMENT. MUST BE KNOWLEDGEABLE OF POS SYSTEMS, VERSE IN ALL TRANSACTIONS INCLUDING VOID, CREDIT CARD PROCESS AND CLOSING OUT SALES. TO BE ABLE TO WORK WITHIN ANY SECTION WITHIN THE FOOD AND BEVERAGE DEPARTMENT. TO BE RESPONSIBLE FOR MANAGING THE TIME KEEPING RECORDS FOR ALL TEAM MEMBERS ON YOUR SHIFT. TO ENSURE THE EFFECTIVE MANAGEMENT, MOTIVATION, TRAINING AND DEVELOPMENT OF ALL TEAM MEMBERS EMPLOYED IN THE BARS AND RESTAURANTS. TO ENSURE PIC FACILITIES COMPLY WITH ALL RELEVANT LEGISLATION RELATING TO HEALTH AND SAFETY, FOOD HYGIENE REGULATIONS AND LICENSING LEGISLATION. TO PROMOTE A SAFE, HEALTHY AND ENVIRONMENTALLY SECURE ENVIRONMENT. TO ENSURE THE ONGOING COMPLIANCE WITH STATUTORY REQUIREMENTS RELATING TO THE WORK OF THE DEPARTMENT. COMPILE AND BALANCE CASH RECEIPTS AT THE END OF THE DAY OR SHIFT. RESOLVE CUSTOMER COMPLAINTS REGARDING FOOD SERVICE. TRAIN WORKERS IN FOOD PREPARATION, AND IN SERVICE, SANITATION, AND SAFETY PROCEDURES. INSPECT SUPPLIES, EQUIPMENT, AND WORK AREAS TO ENSURE EFFICIENT SERVICE AND CONFORMANCE TO STANDARDS. CONTROL INVENTORIES OF FOOD, EQUIPMENT, SMALL WARE, AND LIQUOR, AND REPORT SHORTAGES TO DESIGNATED PERSONNEL. OBSERVE AND EVALUATE WORKERS AND WORK PROCEDURES IN ORDER TO ENSURE QUALITY STANDARDS AND SERVICE. ASSIGN DUTIES, RESPONSIBILITIES, AND WORK STATIONS TO EMPLOYEES IN ACCORDANCE WITH WORK REQUIREMENTS. ESTIMATE INGREDIENTS AND SUPPLIES REQUIRED TO PREPARE A RECIPE. PERFORM PERSONNEL ACTIONS SUCH AS HIRING AND FIRING STAFF, CONSULTING WITH OTHER MANAGERS AS NECESSARY. ANALYZE OPERATIONAL PROBLEMS, SUCH AS THEFT AND WASTAGE, AND ESTABLISH PROCEDURES TO ALLEVIATE THESE PROBLEMS. ASSISTS AND COORDINATES ALL ASPECTS OF F&B ROOM AND FACILITIES SET UP, INCLUDING FOOD AND BEVERAGE SERVICE. PERFORMS OTHER RELATED DUTIES AS ASSIGNED FOR ALL BANQUET FUNCTIONS. PERFORM OTHER RELATED TASK AS ASSIGNED AND DETERMINED BY THE DEPARTMENT HEAD. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | High Diploma/GED. At least 12 months of work-related experienced.- TAKE SOCIAL PERCEPTIVENESS BY UNDERSTANDING GUEST REACTIONS IN A SITUATION OPEN TO TALK TO GUEST TO CONVEY INFORMATION EFFECTIVELY. - SERVICE ORIENTED PERSON TRYING TO LOOK FOR RESOURCES TO HELP AND ASSIST GUEST IN THE HOTEL. - TIME MANAGEMENT, ATTENTIVENESS AND ACTIVE IN LISTENING GUEST QUESTIONS AS APPROPRIATE. - KNOWLEDGE IN COMPLEX PROBLEM OR GUEST COMPLAIN. - SOLVING AND COORDINATING AND CREATING JUDGEMENT IN DECISION MAKING. - MUST BE ABLE TO READ AND WRITE ENGLISH LANGUAGE, KNOWLEDGE IN HOTEL OPERA SYSTEM IS AN ADVANTAGE. - COMPUTER PROFICIENCY AND EMAIL COMMUNICATIONS SKILL IS REQUIRED. - BE ABLE TO STAND FOR PROLONGED PERIOD OF TIME. - WILLING TO WORK IN FLEXIBLE SHIFTS, DAYS, EVENINGS, WEEKENDS AND HOLIDAYS. |
| Full or Part Time: | Full Time |
| Hours per Week: | 35 |
| Hours per Day: | 7 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $13.08 - $13.08 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Local and Federal taxes, as required by law. |
| Required tools, supplies and Equipment to be provided: | Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned. |
| Anticipated starting date of employment: | 6/15/2024 |
| Anticipated closing date of employment: | 1/1/1900 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | Workmen's Compensation provided and other benefits approved by the management. |
| Comments: | The job opportunity is a temporary, full-time position commencing June 15, 2024 to June 14, 2025. THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total of number of work hours equal to at least three fourths of the workdays of the total period and begins with the first workday after the arrival of the worker at the place of employment of the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: required by 20 CFR655.423(j)(l); If the worker completes 50 percent of the work contract period, the employer will provide reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon the completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable cost of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Frequency of pay: Bi-weekly, subjected to mandatory payroll tax deduction required by law (20 CFR 655.423(h). Upon conclusion of the job opportunity, employer will provide the return transportation and substance to the place of origin or place of recruitment (20 CFR 655.423(k)(1))Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned (20 CFR 655.423(k)).This is a non-exempt position and is eligible to receive overtime compensation in accordance to The Fair Labor Standards Act (FLSA). Interested applicants may apply to Marianas Staffing Solutions on the following verifiable methods: Submit application/resume to mssmri2o21@gmail.com and/or may apply via https:/ /marianaslabor.net. You may call at (670)2347001. Office hours from Monday to Friday, 8:oo am to 5:00 pm, except Holidays. |