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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Big Boy Marine Sports,Inc |
| DBA: | Big Boy Marine Sports,Inc |
| Address: | P.O. Box 502555 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-287-4711 |
| Other Number: | |
| Contact Big Boy Marine Sports,Inc via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Tinian |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Saipan / Tinian |
| Job Classification: | Sales and Related Occupations |
| Job Title: | Customer Service Clerk 43-4051.00 |
| Announcement Number: | 09-06-16033 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 6/24/2009 |
| Closing Date: | 7/10/2009 |
| Salary Range: | $3.55 to $4.55 / Hourly |
| Job Title: | Customer Service Clerk 43-4051.00 |
| Job Duties: | Keeps record of service.Resolves customer complains.Take order.Prepare special order worksheet.Assist customers.Performs any combination of different task assigned by the supervisor. * Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. * Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. * Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. * Check to ensure that appropriate changes were made to resolve customers' problems. * Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. * Refer unresolved customer grievances to designated departments for further investigation. * Determine charges for services requested, collect deposits or payments, or arrange for billing. * Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers. * Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. * Solicit sale of new or additional services or products. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | ER Preference: Can work under pressure. result oriented.Can work on flexible hours and can be assigned in another branch of the business. O-Net: Title Job Zone Two: Some Preparation Needed Overall Experience Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a teller might benefit from experience working directly with the public, but an inexperienced person could still learn to be a teller with little difficulty. Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, pharmacy technicians, salespersons (retail), and tellers. SVP Range (4.0 to < 6.0) Education These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | bi-weekly |
| Overtime Available: | No |
| Overtime Rate: | $5.325 - $6.825 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | |
| Required tools, supplies and Equipment to be provided: | |
| Anticipated starting date of employment: | Not Indicated |
| Anticipated closing date of employment: | Not Indicated |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | |
| Fringe Benefits: | |
| Comments: | workers compensation and medical bill is company provided. |