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Job Vacancy Announcement Detail


Employer: R & C TOURS SAIPAN, INC.
DBA: R & C TOURS SAIPAN, INC.
Address: P.O.BOX 501258
SAIPAN, Northern Mariana Islands
96950 United States
Phone: 670-234-7430
Other Number: 670-234-8974
Contact R & C TOURS SAIPAN, INC. via email

Job Vacancy Announcement JVA
JVA Type: Replacement
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: SAIPAN
Job Classification: Management Occupations
Job Title: SUPERVISOR, CUSTOMER SERVICE 43-1011.00
Announcement Number: 09-07-16640
Job Classification: Management Occupations
Opening Date: 7/18/2009
Closing Date: 8/1/2009
Salary Range: $900 to $1500 / Monthly
Job Title: SUPERVISOR, CUSTOMER SERVICE 43-1011.00
Job Duties: Supervise and coordinate the activities of clerical and administrative support workers. Resolve customer complaints and answer customers questions. Supervise customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems. discuss job performance problems with employees to identify causes and issues and to work on resolving problems. evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. Interpret and communicate work procedures and company policies to staff and other related duties.
High School Diploma Required? Undetermined
Qualification Requirements: ER Preference: college graduate, 2 years experience and able to speak/read and write the Japanese language preferred for better communication with Japan market customers. O-Net: Title Job Zone Three: Medium Preparation Needed Overall Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents. SVP Range (6.0 to < 7.0) Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: semi-monthly
Overtime Available: No
Overtime Rate: $1.5 - $1.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits:
Comments: workers compensation and health insurance provided.