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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Cosmo Tour Corp. |
| DBA: | Cosmo Tour Corp. |
| Address: | P.O. Box 502926 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-235-3334 |
| Other Number: | 670-235-4225 |
| Contact Cosmo Tour Corp. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Susupe, Saipan, CNMI |
| Job Classification: | Management Occupations |
| Job Title: | Manager, Travel Agency 43-1011.00 |
| Announcement Number: | 09-12-20404 |
| Job Classification: | Management Occupations |
| Opening Date: | 12/28/2009 |
| Closing Date: | 1/11/2010 |
| Salary Range: | $1200 to $1800 / Monthly |
| Job Title: | Manager, Travel Agency 43-1011.00 |
| Job Duties: | Directly supervise and coordinate activities of sales workers of travel & tour agency workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.Manages, direct, coordinates plan, organize, and conduct long distance cruises, tours, and expeditions for individuals and groups. Listen to and resolve customer complaints regarding services, products, or personnel. Monitor sales staff performance to ensure that goals are met. Hire, train, and evaluate personnel. Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers. Provide staff with assistance in performing difficult or complicated duties. Plan and prepare work schedules, and assign employees to specific duties. Attend company meetings to exchange product information and coordinate work activities with other departments. Prepare sales and inventory reports for management and budget departments. Formulate pricing policies on travel packages according to profitability requirements. O-Net:•Resolve customer complaints and answer customers' questions regarding policies and procedures. •Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. •Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. •Implement corporate and departmental policies, procedures, and service standards in conjunction with management. •Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. •Train and instruct employees in job duties and company policies or arrange for training to be provided. •Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. •Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance. •Recruit, interview, and select employees. •Interpret and communicate work procedures and company policies to staff. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | ER Preference: As manager of Travel Agency the employee must have the following skills & abilities: Speaking — Talking to others to convey information effectively. Time Management — Managing one's own time and the time of others. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension — Understanding written sentences and paragraphs in work related documents. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. Instructing — Teaching others how to do something. Oral Expression — The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Recognition — The ability to identify and understand the speech of another person. Speech Clarity — The ability to speak clearly so others can understand you. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Written Comprehension — The ability to read and understand information and ideas presented in writing. Written Expression — The ability to communicate information and ideas in writing so others will understand. Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. O-Net: Title Job Zone Three: Medium Preparation Needed Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations. Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents. SVP Range (6.0 to < 7.0) |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | semi-monthly |
| Overtime Available: | No |
| Overtime Rate: | $6.82 - $6.82 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | |
| Required tools, supplies and Equipment to be provided: | |
| Anticipated starting date of employment: | Not Indicated |
| Anticipated closing date of employment: | Not Indicated |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | |
| Fringe Benefits: | |
| Comments: | Employer will provide medical on work related illness & workmen's compensation insurance coverage for the entire period of employment. Employee wll have self arrange housing, self provide food, self provide transportation to and from the jobsite. |