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Job Vacancy Announcement Detail


Employer: Asia Pacific Hotels Inc. dba Kanoa Resort
DBA: Asia Pacific Hotels Inc. dba Kanoa Resort
Address: P.O. Box 500369
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-234-6601
Other Number: 670-237-8712
Contact Asia Pacific Hotels Inc. dba Kanoa Resort via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Susupe
Job Classification: Office and Administrative Support Occupations
Job Title: GUEST RELATIONS SUPERVISOR
Announcement Number: 12-12-25153
Job Classification: Office and Administrative Support Occupations
Opening Date: 12/26/2012
Closing Date: 12/31/2012
Salary Range: $5.75 to $5.75 / Hourly
Job Title: GUEST RELATIONS SUPERVISOR
Job Duties: Supervises the activities of the Front Desk Clerks and performs any combination of the following duties for guest of hotel or motel. Greets, registers, and assigns rooms to guest. Issues room key and escort instructions to Bellhop/Bellman (hotel & rest.) Date-stamps, sorts and racks incoming mail and messages. Transmit and receives messages, using telephone or telephone switchboard. Answers inquiries pertaining to hotel services, registration of guest, and shopping, dining, entertainment, and travel directions. Keeps records of room availability and guests accounts manually or using computer. Computes bills, collects payment, and makes changes for guest. Makes and confirms reservations. May post charges, such room, food liquor, or telephone to ledger, manually or using computer. May make restaurant, transportation, or entertainment reservation, and arrange for tours. May deposit guests valuables in hotel safe or safe-deposit box. Other related job as required. Responsible for working on a rotation basis within the Front Office, ensuring maximum guest satisfaction and adhering to Resort standards, overseeing the operations in the absence of the Front Office Manager.
High School Diploma Required? Undetermined
Qualification Requirements: Minimum of two (2) years work experience in customer service. Minimum of two (2) years work experience as a supervisor. Must be able to work weekends and nights including holidays. Ability to communicate effectively orally and in writing to employees and guests. Requires frequent walking, and lifting. Ability to speak a foreign language will be a plus. Proficient in Microsoft Office application and Fidelio system.
Full or Part Time: Full Time
Hours per Week: 32
Hours per Day: 6
Payment Frequency: Bi-weekly
Overtime Available: No
Overtime Rate: $8.625 - $8.625
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits:
Comments: Medical and Workman Compensation Insurance, vacation and sick leave after completion of one year employment, 1 duty meal provided free at the employees cafeteria, must be eligible to work in the United States