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Job Vacancy Announcement Detail


Employer: DFS Saipan Limited
DBA: DFS Saipan Limited
Address: PO Box 500528 Garapan
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-234-6615
Other Number:
Contact DFS Saipan Limited via email

Job Vacancy Announcement JVA
JVA Type: Replacement
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: Saipan Galleria
Job Classification: Sales and Related Occupations
Job Title: Concierge
Announcement Number: 13-01-25223
Job Classification: Sales and Related Occupations
Opening Date: 1/8/2013
Closing Date: 1/18/2013
Salary Range: $6 to $12 / Hourly
Job Title: Concierge
Job Duties:  Coordinate with Sales and Marketing team on the planning and scheduling of group visits to the store  Enhance repeat business by establishing and maintaining good rapport and working relationship with the travel agents, tour guides and tour conductors  Provide clients with full concierge services, which include transportation and merchandise deliveries and others, some of which may be non-DFS related  Build, develop and maintain positive rapport and relationships with clients by pro-actively engaging them  To present our products and services to the clients by exercising quality knowledge so as to gain client’s confidence and trust.  Ensure client’s possession of appropriate shopping cards, recording and data entry of customers’ information  Answer all calls promptly, in a professional manner and in accordance with DFS standards  Follow up on all commitments made to clients, including providing adequate follow up on claims and repairs  Issuance of promotional give-aways of various marketing campaigns and assist in compiling monthly report and feedback on promotions  Take and process telephone, fax, internet etc orders accurately and efficiently, advising client of any promotions or specials available to maximize sales on every order  Accountable for the issuance of various privilege discount cards to eligible clients  Handle switch board and make necessary in-house announcements.  Assist the Platinum Services Club in the co-ordination of private-viewings, champagne receptions and other ad-hoc services requested by clients  Assist to organize and participate in all in-store PR and related promotional activities  Sale of gift certificates/electronic gift card  Ensure custom allowances and regulations are adhered to at all times  Actively promote the DFS brand and a strong positive professional image at all times  Perform any other duties as requested in a diligent and conscientious manner
High School Diploma Required? Undetermined
Qualification Requirements: • High School diploma or equivalent or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. • Minimum 1 year experience in a luxury retail environment. • Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary. • Japanese, Chinese and Korean speaking beneficial, but not required. • Good organizational skills, Self-starter and highly motivated. • Ability to work in a fast-paced, high pressure environment • High energy level and positive approach to job and group responsibilities.
Full or Part Time: Full Time
Hours per Week: 37
Hours per Day: 8
Payment Frequency: Semi-monthly
Overtime Available: No
Overtime Rate: $9 - $18
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits:
Comments: Works man comp. provided.