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Job Vacancy Announcement Detail


Employer: Asia Pacific Hotels Inc. dba Kanoa Resort
DBA: Asia Pacific Hotels Inc. dba Kanoa Resort
Address: P.O. Box 500369
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-234-6601
Other Number: 670-237-8712
Contact Asia Pacific Hotels Inc. dba Kanoa Resort via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 4
Number of Openings Currently Available 4
Specific Worksite location: Susupe
Job Classification: Office and Administrative Support Occupations
Job Title: Guest Services Agent
Announcement Number: 14-02-26894
Job Classification: Office and Administrative Support Occupations
Opening Date: 2/21/2014
Closing Date: 2/25/2014
Salary Range: $5.55 to $5.55 / Hourly
Job Title: Guest Services Agent
Job Duties: Greets , registers and assigns rooms to guest. Issues room key and escort instruction to Bellhop / Bellman. Date stamps, sorts and racks incoming mail and messages. Transmit and receives messages , using telephone or telephone switchboard. Answers inquiries pertaining to hotel services, registration of guest, and shopping, dining, entertainment, and travel directions. Keeps records of room availability and guests accounts manually or using computer. Computes bills, collects payment, and makes change for guest. Makes and confirms reservations. May post charges , such as room, food, liquor, or telephone to ledger, manually or using computer. May make restaurant , transportation , or entertainment reservation , and arranged for tours. May deposit guests valuables in hotel safe or safe deposit box. Other related job as required.
High School Diploma Required? Undetermined
Qualification Requirements: Must have minimum of 2 years work experience in providing quality customer and personal services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction. Must be able to handle customer complaints with efficiency. High School diploma or GED certificate. Must be able to work variable schedule including nights, weekends and holidays. Requires frequent walking and lifting. Must have multitasking skills, be detailed-oriented, and be able to solve problems in order to effectively deal with internal and external customers.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: biweekly
Overtime Available: No
Overtime Rate: $8.325 - $8.325
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits:
Comments: Workman Compensation, vacation and sick leave after completion of one year employment, 1 duty meal provided free at the employees cafeteria, must be eligible to work in the United States.