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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | WORLD CORPORATION |
| DBA: | WORLD CORPORATION |
| Address: | P.O. Box 500066 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-5900 |
| Other Number: | 670-234-1067 |
| Contact WORLD CORPORATION via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Beach Road, Susupe |
| Job Classification: | Management Occupations |
| Job Title: | Guest Service Manager (Korean Market) |
| Announcement Number: | 14-06-27654 |
| Job Classification: | Management Occupations |
| Opening Date: | 6/9/2014 |
| Closing Date: | 6/23/2014 |
| Salary Range: | $24000 to $36000 / Annually |
| Job Title: | Guest Service Manager (Korean Market) |
| Job Duties: | Managing guests from the Korean market from the check-in to the hotel to their check-out, receiving any issues raised by the guests then making executive decisions to resolve said issues as well as reporting the issues raised, progress and resolution to the executive management. Working closely with various other departments in order to ensure that the guest services within the hotel is in optimal position. Maintain close working relationships with travel agencies operating on Saipan for the Korean market. Maintaining contact with the guests and the travel agencies in the Korea market to ensure guest satisfaction after checkout. Designating guests into the customer management (CRM) program, following up with CRM guests and repeat visitors with new promotions and offers for returning guests. Managing the corporate groups program in the Korea Market, working with the Korean travel agencies to prepare for the arrival of the corporate groups, managing the in-hotel programs during stay and resolving any requests made before, during and after the stay of the corporate groups. Drafting regular analysis reports of the guests’ requests and issues from the Korean market for the executive management and creating action plans to respond to common guest requests and issues. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High school graduate or equivalent required. Native fluency and proficiency in the Korean language Preferred. Minimum 2 years experience as a management level employee. Management experience in marketing hotels and other related facilities in Korea strongly preferred. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 7 |
| Payment Frequency: | Bi-weely |
| Overtime Available: | No |
| Overtime Rate: | $1.5 - $1.5 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | |
| Required tools, supplies and Equipment to be provided: | |
| Anticipated starting date of employment: | Not Indicated |
| Anticipated closing date of employment: | Not Indicated |
| Housing Provided: | No |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | |
| Fringe Benefits: | |
| Comments: | Employee benefits include Medical, Duty Meal, and Workmen s Comp.Applicants that are interested must submit an application form including the required documents. Employment application forms are available at the Saipan World Resort, Security Office, located next to the Wave Jungle/Water Park. For more information, please contact the Human Resources Team at (670)234-5900 ext.274/266/576/575. |