Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | DFS Saipan Limited |
| DBA: | DFS Saipan Limited |
| Address: | PO Box 500528 Garapan Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-6615 |
| Other Number: | |
| Contact DFS Saipan Limited via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | Not Indicated |
| PERM related? * | No |
| VEVRAA related? | Not Indicated |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Saipan Galleria |
| Job Classification: | Management Occupations |
| Job Title: | Manager (Client Services) |
| Announcement Number: | 15-02-30191 |
| Job Classification: | Management Occupations |
| Opening Date: | 2/12/2015 |
| Closing Date: | 2/26/2015 |
| Salary Range: | $33000 to $58000 / Annually |
| Job Title: | Manager (Client Services) |
| Job Duties: | Reporting to the General Manager and Senior Manager, Group Client Services, the Client Services Manager is responsible for leading the team of Personal Shoppers and Concierge in establishing and building strong relationships, providing the highest quality and outstanding personalized service, and ultimate shopping experience to our Loyal T members while delivering sales & productivity targets. - Lead and motivate the Concierge and Personal Shopper team to provide luxury shopping experience and personal services to high spending clientele - Provide consistent motivation and coaching to ensure desired luxury service behavior standards/expectations are achieved - Maintain ongoing long term relationship through personalized communication with clients - Partner with the Sales & Marketing and Consumer Marketing to develop new sources of clientele, events and programs - Manage Prestige Lounge to maintain a luxury shopping environment to Prestige members Manage Loyal T data base, recruit new members and increase high tier members through various activities: - Actively promote the DFS brand and strong positive professional image at all times Complete internal reports and participate in various projects as/when required - Supervise team compliance with all company policies and procedures - Perform any other duties as requested in a diligent and conscientious manner |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | - University graduate in management or business. - Minimum 3 year experience, preferably in service industry. - Prior experience in retail, customer service, hospitality or luxury brand/boutique. Experience in serving VIP clients including 2 years of leadership experience preferred. Fluency in English language and Chinese and/or other languages as required by location. Knowledge of computer skills is essential. • Able to effectively communicate and operate in a culturally diverse environment with astuteness and sensitivity • Must have high degree of integrity and confidentiality with a keen sense of business and financial acumen • Accuracy and attention to detail • Able to work under deadlines and be able to prioritize a heavy workload with multiple deadlines • Must have strong interpersonal skills and be able to work well with personnel at various levels • Must have strong communication skills, both oral and written • Function as a resourceful and proactive team member • Able to work independently with minimal supervision • Strong organizational skills |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Semi-Monthly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | |
| Required tools, supplies and Equipment to be provided: | |
| Anticipated starting date of employment: | Not Indicated |
| Anticipated closing date of employment: | Not Indicated |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | |
| Fringe Benefits: | |
| Comments: | Workman Compensation provided |