Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific International (CNMI) LLC |
| Address: | PO Box 10000, PMB 918 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | Not Indicated |
| PERM related? * | No |
| VEVRAA related? | Not Indicated |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Garapan |
| Job Classification: | Management Occupations |
| Job Title: | Customer Service Manager |
| Announcement Number: | 15-04-30829 |
| Job Classification: | Management Occupations |
| Opening Date: | 4/2/2015 |
| Closing Date: | 4/16/2015 |
| Salary Range: | $50000 to $70000 / Annually |
| Job Title: | Customer Service Manager |
| Job Duties: | Manage customer service department for integrated resort. Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. Make travel arrangements for sightseeing or other tours. Receive, store, or deliver luggage or mail. Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as dive or fishing tours. Pick up and deliver items or run errands for guests. Provide directions to guests. Arrange for interpreters or translators when patrons require such services. Provide business services for guests, such as sending or receiving faxes or shipping packages. Plan special events, parties, or meetings, which may include booking musicians or celebrities. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries Solicit sales of new or additional services or products. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Preferably able to speak English, Chinese and Japanese Preferably has experience in working with Chinese and Japanese tourists. 1-2 years experience in hospitality industry |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | |
| Required tools, supplies and Equipment to be provided: | |
| Anticipated starting date of employment: | Not Indicated |
| Anticipated closing date of employment: | Not Indicated |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | |
| Fringe Benefits: | |
| Comments: | Workman Compensation Provided |