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Job Vacancy Announcement Detail


Employer: Asia Pacific Hotels Inc.
DBA: Asia Pacific Hotels Inc.
Address: P.O. Box 10000 PMB 1028 PPP
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-235-3715
Other Number: 670-233-1420
Contact Asia Pacific Hotels Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? Not Indicated
PERM related? * No
VEVRAA related? Not Indicated
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: APHI - Fiesta Resort & Spa Saipan
Job Classification: Office and Administrative Support Occupations
Job Title: Guest Relations Agent
Announcement Number: 15-06-32090
Job Classification: Office and Administrative Support Occupations
Opening Date: 6/22/2015
Closing Date: 7/6/2015
Salary Range: $6.05 to $7 / Hourly
Job Title: Guest Relations Agent
Job Duties: Meets and greets arriving guests and bids them farewell as they leave the Resort. Reviews arrival list daily and assists in preparing and distributing welcome amenities. Attends promptly to guest' inquiries and complaints and assists them with their needs and resolves their complaints with solutions to their issues and concerns. Promotes all facilities of the hotel.
High School Diploma Required? Undetermined
Qualification Requirements: High School graduate or equivalent. Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. experience as guest relations agent in a high volume hotel is preferred. Language speaking skill in Japanese, Korean or Chinese is advantageous. Strong customer service and communication skills are essential. Must have good problem solving skills. Must be able to multitask and is a team player. Knowledge of computer application is required. Must be able to work flexible schedule including nights, weekends, early morning hours and holidays.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: No
Overtime Rate: $9.075 - $10.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits:
Comments: One duty meal and worker's compensation are provided.