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Job Vacancy Announcement Detail


Employer: Micronesia Resort Inc.
DBA: Micronesia Resort Inc.
Address: P.O. Box 5152 CHRB
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-322-3311
Other Number: 670-285-1711
Contact Micronesia Resort Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: San Rogue Former Palms Resort
Job Classification: Management Occupations
Job Title: Hotel Operator Assistant Supervisor
Announcement Number: 15-12-35316
Job Classification: Management Occupations
Opening Date: 12/7/2015
Closing Date: 12/21/2015
Salary Range: $8 to $8.5 / Hourly
Job Title: Hotel Operator Assistant Supervisor
Job Duties: Monitor inventory and order general office supplies. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Operate telephone switchboard station. Process all check-ins, outs and payment types including resolving any charge. Run daily reports, identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Supervises access to safe deposit boxes. Have knowledge of principles and processes for providing guest and personal services including handling large group. Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Organize special functions such as VIP cocktail receptions. Arrange for secretarial services, if needed. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Whenever necessary, they are responsible for checking on room condition before check in time. Presents options and alternatives to guests and offers assistance in making choices. Help guest with their luggage and lead them to their rooms. Handle guest arrival with pick up request to and from airport. Standby at the arrival terminal for every flight arrival if needed. Document all trips prior to the start of and at the conclusion of each trip. Inspect property vehicles for damage and cleanliness. Runs Front Office shifts whenever necessary.
High School Diploma Required? Undetermined
Qualification Requirements: Require high School Diploma or equivalent.At least over five years of related work experience in the hotel industry. Knowledge in hotel system Opera is preferred.Enter and locate information using computers and/or POS systems. Acquired hospitality related program is an asset.Be able to work in flexible shifts, days, evening, night, weekends and holidays. Be able to work in flexible position, front desk, concierge desk, bell desk and telephone switchboard station. Follow all company safety and security policies and procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Excellent multi-tasking skills. Speak with others using clear and professional language: exchange information with other employees using electronic devices and answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, walk or jog for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 70 pounds without assistance and objects weighing in excess of 80 pounds with assistance. Perform other reasonable job duties as requested by Supervisor.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: bi-weekly
Overtime Available: No
Overtime Rate: $12 - $12.75
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions:
Required tools, supplies and Equipment to be provided:
Anticipated starting date of employment: Not Indicated
Anticipated closing date of employment: Not Indicated
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: 0
Fringe Benefits:
Comments: Proposed hiring date starting January up to March 2016. MRI is inviting qualified and interested applicants to send their resume to hr@mrisaipan.com. Please include at least 2 letters of recommendation. You may be required to submit the following document;valid police clearance, pre-employment,drug test(at your expenses), copy of valid picture ID or CNMI driver's license