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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Micronesia Resort Inc. |
| DBA: | Micronesia Resort Inc. |
| Address: | P.O. Box 5152 CHRB Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-322-3311 |
| Other Number: | 670-285-1711 |
| Contact Micronesia Resort Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Micronesia Resort Inc |
| Job Classification: | Management Occupations |
| Job Title: | Customer Service Trainer |
| Announcement Number: | 15-12-35326 |
| Job Classification: | Management Occupations |
| Opening Date: | 12/8/2015 |
| Closing Date: | 12/22/2015 |
| Salary Range: | $8.5 to $9.5 / Hourly |
| Job Title: | Customer Service Trainer |
| Job Duties: | Conduct training classes, which include content about the job, the Company, and different customer service programs. Assist hotel departments and outlets with updating training programs to meet their needs. Drive improvements in the existing team, onboard new hires, and be responsible for the quality assurance of the department’s customer interactions. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | A bachelor degree of Human Resources or People development or equivalent, with some college courses in hospitality or human resources management. Have at least three (3) or more years of customer service or technical support experience coaching and mentoring others, preferably in the hotel or hospitality industry. Have clear understanding of training processes and practices; have proven ability to create structured training material. Have excellent listening and written/oral communications skills. Be able and willing to work in flexible shifts, days, evenings, weekend and holidays. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | bi-weekly |
| Overtime Available: | No |
| Overtime Rate: | $12.75 - $14.25 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | |
| Required tools, supplies and Equipment to be provided: | |
| Anticipated starting date of employment: | Not Indicated |
| Anticipated closing date of employment: | Not Indicated |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | |
| Comments: | Proposed hiring date starting January up to March 2016. MRI is inviting qualified and interested applicants to send their resume to hr@mrisaipan.com. Please include at least 2 letters of recommendation. No phone calles please. If selected for employment, you may be required to submit the following documents; Valid police clearance,pre-employment,drug test(at your expenses),copy of valid picture ID or CNMI driver's license. |