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Job Vacancy Announcement Detail

Employer:	Imperial Pacific International (CNMI) LLC
DBA:	Imperial Pacific International (CNMI) LLC
Address:	PO Box 10000, PMB 918 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands
Phone:	670-237-9900
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement	JVA
JVA Type:	New
Island	Saipan
FLSA Covered?	No, not covered
DOD related?	No
PERM related? *	No
VEVRAA related?	No
Original Number of Openings:	1
Number of Openings Currently Available	1
Specific Worksite location:	Saipan
Job Classification:	Personal Care and Service Occupations
Job Title:	Executive Host (Premium Mass and Customer Service)
Announcement Number:	16-02-36084
Job Classification:	Personal Care and Service Occupations
Opening Date:	2/2/2016
Closing Date:	2/17/2016
Salary Range:	$30000 to $38000 / Annually
Job Title:	Executive Host (Premium Mass and Customer Service)
Job Duties:	Assist immediate superior to handle day-to-day operation and activities related to Premium Mass players to make sure the highest quality of service is being provided to them. Maintain effective communication among the team and with other concerned departments to deliver services efficiently as committed by the Premium Mass team. Support teamwork with Branch Offices in order to cultivate patronage and help recruit developed players from competitors. Meet and greet Premium Mass patrons upon their arrival and departure. Deal with regular guest requests and operation issues, escalate matter appropriately. Demonstrate an open communication with Table Games staff to help improve the accuracy of gaming ratings. Identify and recruit quality Players Club members by signing up potential patrons on floor. Establish a professional and friendly relationship with Premium Mass players and contribute to guest satisfaction by displaying quality service and proactively anticipate guest needs. Have a full understanding of all products, facilities available, entertainment, upcoming events promotions, member benefits etc. and introduce to potential customers. Carry out marketing/follow up calls on a regular basis as a part of routine duty assignment. Arrange hotel reservations, transportation and assist on offsite entertainments. Be accessible to customers and co-workers by responding to calls or other means of inquiry in a timely manner. Help prepare daily operation and sales reports, log sheets, briefing material etc. and attend training and shift briefings. Perform other duties as assigned by management.
High School Diploma Required?	Undetermined
Qualification Requirements:	Education: Graduation from High School. University degree holder is preferred. Work Experience: Must have a minimum of two (2) year working experience in customer service/sales/hospitality, with at least one (1) year working experience in casino service. Knowledge, Skills and Abilities: Good interpersonal and Communication skills. Requires the ability to read, write, and speak the English language Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position Knowledge of and ability to appropriately interpret and follow policies and procedures Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need Must be able to work independently or with a team Proficient computer skills including e-mail, word processing (Microsoft Word), spreadsheet (Microsoft Excel), database, PowerPoint, presentation and organizational/project planning software applications and Interaction. Adaptability to a fast evolving business environment and operating condition. Be able to problem solve under time constraint and adopt the resource available. Independent with strong sense of responsibility and self-motivated. Language Skills: Ability to read, analyze, and interpret documents, such as policy procedure manuals, and other related documents. Able to communicate effectively in English and Mandarin/Korean (Written/Spoken). Ability to communicate in Cantonese or other Asian dialects will be an advantage.
Full or Part Time:	Full Time
Hours per Week:	40
Hours per Day:	8
Payment Frequency:	Bi-Weekly
Overtime Available:	No
Overtime Rate:	$0 - $0
Rate x 1.5 per hour Exempted:	Yes
Specify All Payroll Deductions:	Deductions according to Federal and Other Tax Regulations.
Required tools, supplies and Equipment to be provided:	Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment:	3/1/2016
Anticipated closing date of employment:	3/1/2017
Housing Provided:	No
Food Provided:	No
Transportation required:	Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:	Saipan
Fringe Benefits:	Subject to Company approval.
Comments:	Workers Compensation provided. To apply for this position, you are required to email your detailed resume to recruitment@bestsunshine.co. Background check may be required. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you.