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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | LSG LUFTHANSA SERVICE SAIPAN, INC. |
| DBA: | LSG LUFTHANSA SERVICE SAIPAN, INC. |
| Address: | P.O. Box 500270 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-8258 |
| Other Number: | 670-234-8202 |
| Contact LSG LUFTHANSA SERVICE SAIPAN, INC. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Replacement |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | -1 |
| Specific Worksite location: | Tun Herman Pan Rd. Saipan, LSG Main Facility |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Customer Service/QA Clerk |
| Announcement Number: | 16-02-36418 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 2/19/2016 |
| Closing Date: | 3/5/2016 |
| Salary Range: | $6.05 to $6.05 / Hourly |
| Job Title: | Customer Service/QA Clerk |
| Job Duties: | SPECIFIC DUTIES OF THE CUSTOMER SERVICE CLERK: •Greets visitors, ascertain nature of business and direct visitors to appropriate person. •Answers and distributes incoming calls. Makes business calls as requested by Operations Manager/Administrative Officer. •Handles communications and miscellaneous administrative responsibilities as requested by the Operations Manager/Administrative Officer (i.e. in-house distribution, faxes, letters, typing, mailings, etc.) and provide clerical assistance to other departments with Saipan LSG. •Coordinates in the processing of new, promoted, and resigned employees’ documents, and must ensure that LSG Human Resources Manager on Guam is informed accordingly. •Reads and routes incoming mail, faxes and internal documents. Makes copies of correspondence and distribute to appropriate managers and departments. •Prepares outgoing mails, faxes and express shipment for the Administration Office. SPECIFIC DUTIES OF THE QUALITY ASSURANCE CLERK: •Reports employees whose conduct, behavior or work habits are in violation of established sanitation and hygiene standards. The QA Clerk will confer with the QA Manager and appropriate department manager in order to effect prompt correction of any violation of sanitation and hygiene rules. •Conducts continuous tests to ensure optimum compliance with regards to established temperature maintenance and control. Temperature control throughout the facility must be recorded whenever appropriate. Temperature variances must be reported to the QA Manager an appropriate department manager so that immediate corrective action may be taken. •Determines that cleaning schedules for all areas of the facilities have been developed, posted and are being enforced. The QA Clerk verifies that all cleaning has been done thoroughly, correctly, and in a timely fashion. Deviations from the established schedules must be brought to the attention of the QA Manager and appropriate department manager. •Conduct periodic and random weight checks on all products prepared for airline customers and record the findings of these evaluations as prescribed by the company’s quality assurance programs. •Conduct periodic and unannounced inspections of the facilities to ensure compliance with company sanitation and hygiene standards as well as Federal and local Government rules and regulations. Any deviation of discrepancy must be brought to the attention of the QA Manager and appropriate department manager for immediate corrective action. Corrective action must be verified and documented by the QA Manager as necessary. •Ensure hygiene standards laid down by the Company, Airlines and the legislations are strictly followed. •Assists the QA Manager is conducting periodic and unannounced hygiene inspection of the vendor’s facility to ensure compliance with LSG hygiene standards as well as local Gov’t rules and regulations. •Assists in the training of employees on company sanitation & hygiene policies, •Performs other related duties as may be required by the mission. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | •Must be proficient in the use of the English language (written and oral). •Must have good communications skills. •Must have good organizational skills. •Must be able to make independent, well thought out decisions, well as the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must also have the ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form. •Must be dependable and flexible. •Must be able to work under pressure. •Must have good mathematical skills. •Must have ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals. Must be able to write routine reports and correspondence; and to speak effectively before groups of customers or employees of the company. •Must have knowledge of Federal and Local Government regulations regarding sanitation and hygiene. Graduation from high school and a few months to 1 year of experience in customer service, as well as, experience in sanitation, hygiene and quality oriented standards for a food services; or any equivalent combination of experience and training which provides the preferable knowledge, abilities and skills. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $9.075 - $9.075 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Chp. 2 Chp. 7 US FICA US MEDS |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 3/2/2016 |
| Anticipated closing date of employment: | 3/3/2017 |
| Housing Provided: | No |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | n/a |
| Fringe Benefits: | Annual Leave Sick Leave 1 Hot Meal |
| Comments: |