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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific International (CNMI) LLC
Address: PO Box 10000, PMB 918
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9900
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 5
Number of Openings Currently Available 5
Specific Worksite location: Saipan
Job Classification: Management Occupations
Job Title: VIP Host Manager
Announcement Number: 16-02-36528
Job Classification: Management Occupations
Opening Date: 2/26/2016
Closing Date: 3/12/2016
Salary Range: $55200 to $64800 / Annually
Job Title: VIP Host Manager
Job Duties: Applicant must be enthusiastic and display a positive demeanor, maintain composure under all circumstances and fit well into the company's service and operational culture. Must be able to provide direction to the VIP Services department by creating and implementing training programs, activities and promotions. Duties include but are not limited to: Creation of performance and guest service standards, scheduling, development and discipline, creation of departmental budget, motivating VIP department staff in a professional manner and ensuring adherence to the procedures (as outlined in the rules and regulations of the department) as well as the company’s code of conduct. Assist in the creation of a system for VIP­ player accounts that records player information; Assist in the creation, implementation and monitoring of casino promotions, tournaments etc. Assist in the planning and coordination of VIP guest transportation requirements, gaming activities and any other special needs/requests. Assist in the creation of methods and programs to provide excellent guest service to casino VIP guests. Handles customer complaints, resolves disputes, grievances and conflicts relating to VIP guests. Acts as liaison between VIP guests and Gaming personnel when required. Explain and interpret rules of the house to guests.
High School Diploma Required? Undetermined
Qualification Requirements: Education: Bachelor degree or equivalent, with good communication skills. Work Experience: Minimum 3-4 years management experience, preferably in VIP/ Guest Services. Knowledge, Skills and Abilities: Good interpersonal and Communication skills. Requires the ability to read, write, and speak the English language Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position Knowledge of and ability to appropriately interpret and follow policies and procedures Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need Must be able to work independently or with a team Proficient computer skills including e-mail, word processing (Microsoft Word), spreadsheet (Microsoft Excel), database, PowerPoint, presentation and organizational/project planning software applications and Interaction Language Skills: Ability to read, analyze, and interpret documents, such as policy procedure manuals, and other related documents. Able to communicate effectively in Mandarin Chinese (Written/Spoken) is an advantage.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 4/1/2016
Anticipated closing date of employment: 4/1/2017
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. To apply for this position, you are required to email your detailed resume to recruitment@bestsunshine.com. Background check may be required. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you.