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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific International (CNMI) LLC
Address: PO Box 10000, PMB 918
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9900
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: Saipan
Job Classification: Management Occupations
Job Title: Customer Service Manager
Announcement Number: 16-03-36952
Job Classification: Management Occupations
Opening Date: 3/21/2016
Closing Date: 4/5/2016
Salary Range: $72000 to $75600 / Annually
Job Title: Customer Service Manager
Job Duties: Manage customer service department for integrated resort. Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. Make travel arrangements for sightseeing or other tours. Receive, store, or deliver luggage or mail. Carry out unusual requests, such as searching for hardtofind items or arranging for exotic services, such as dive or fishing tours. Pick up and deliver items or run errands for guests. Provide directions to guests. Arrange for interpreters or translators when patrons require such services. Provide business services for guests, such as sending or receiving faxes or shipping packages. Plan special events, parties, or meetings, which may include booking musicians or celebrities. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries Solicit sales of new or additional services or products.
High School Diploma Required? Undetermined
Qualification Requirements: Preferably able to speak English, Chinese and Japanese Preferably has experience in working with Chinese and Japanese tourists. 1-2 years experience in hospitality industry.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 5/1/2016
Anticipated closing date of employment: 5/1/2017
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. To apply for this position, you are required to email your detailed resume to recruitment@bestsunshine.com. Background check may be required. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you.