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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Asia Pacific Hotels Inc. dba Kanoa Resort |
| DBA: | Asia Pacific Hotels Inc. dba Kanoa Resort |
| Address: | P.O. Box 500369 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-6601 |
| Other Number: | 670-237-8712 |
| Contact Asia Pacific Hotels Inc. dba Kanoa Resort via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Susupe |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Guest Services Agent |
| Announcement Number: | 16-05-37902 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 5/9/2016 |
| Closing Date: | 5/24/2016 |
| Salary Range: | $6.05 to $6.55 / Hourly |
| Job Title: | Guest Services Agent |
| Job Duties: | Greets , registers and assigns rooms to guest. Issues room key and escort instruction to Bellhop / Bellman. Date stamps, sorts and racks incoming mail and messages. Transmit and receives messages , using telephone or telephone switchboard. Answers inquiries pertaining to hotel services, registration of guest, and shopping, dining, entertainment, and travel directions. Keeps records of room availability and guests accounts manually or using computer. Computes bills, collects payment, and makes change for guest. Makes and confirms reservations. May post charges , such as room, food, liquor, or telephone to ledger, manually or using computer. May make restaurant , transportation , or entertainment reservation , and arranged for tours. May deposit guests valuables in hotel safe or safe deposit box. Other related job as required. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High School diploma or GED certificate. Must have minimum of a few months to one year of training involving both on-the-job experience and informal training with experienced workers in providing quality customer and personal services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction. Must be able to handle customer complaints with efficiency. Must have multitasking skills, be detailed-oriented, and be able to solve problems in order to effectively deal with internal and external customers. Must be able to work variable schedule including nights, weekends and holidays. Japanese speaking preferred. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $9.075 - $9.825 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | FICA and Withholding tax. Medical/dental insurance premium if employee enrolls. |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 10/16/2016 |
| Anticipated closing date of employment: | 10/16/2017 |
| Housing Provided: | No |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | 1 Duty Meal per day, Holiday Pay (8hrs maximum), Personal Leave (12 days) after one year of employment and other hotel benefits. |
| Comments: | Worker's compensation provided. Upon PreEmployment Drug testing is required prior to employment. Must be eligible to work in the United States. Applications may be obtained from the Security Office or the HR Office of Kanoa Resort. |