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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific International (CNMI) LLC |
| Address: | PO Box 10000, PMB 918 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 5 |
| Number of Openings Currently Available | 5 |
| Specific Worksite location: | Garapan |
| Job Classification: | Sales and Related Occupations |
| Job Title: | Tour Operator |
| Announcement Number: | 16-05-37909 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 5/9/2016 |
| Closing Date: | 5/24/2016 |
| Salary Range: | $7.25 to $10.1 / Hourly |
| Job Title: | Tour Operator |
| Job Duties: | • Visits resorts to ascertain accommodation quality and suitability • Liaises with coach operators, airlines, hoteliers, resort representative and travel agency from Asia region (such as China, Korea and Japan) • Answers calls and emails promptly clients who are requesting new travel arrangements or changes to existing itineraries and provide prompt customer service • Books and issues airline, hotel, car and other tour reservations accurately and efficiently • Confirms customer names with airlines/hotels • Maintains service levels, contracts and costs • Checks queue’s daily to ensure accuracy and that all issued tickets are complete • Communicates effectively with other agents or team members to solve problems and gather information • Collects, evaluates and responds (as appropriate) to customer feedback • Establishes and maintains strong relationships with clients • Handles bookings, invoicing and issuing of tickets • Adheres to all Company policies and procedures • Reports accidents, injuries, unsafe work conditions and/or security issues to supervisors • Performs other duties as assigned |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • At least 1 year reservation or contact center experience • Degree holder or Diploma in related discipline • Ability to identify a problem and see it through to resolution with minimal supervision • Ability to consistently deliver excellent customer service, internally and externally • Responsible, self-motivated and independent • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Willingness to demonstrate professional conduct at all times • Able to work on flexible shifts including overnight, weekends and holidays on rotation basis • Fluent in English • Ability to communicate in Chinese, Korean or Japanese |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $15.15 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable |
| Anticipated starting date of employment: | 7/1/2016 |
| Anticipated closing date of employment: | 6/30/2017 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. To apply for this position, you are required to email your detailed resume to recruitment@bestsunshine.com. Background check may be required.Upon PreEmployment Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment.PreEmployment An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you |