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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific International (CNMI) LLC |
| Address: | PO Box 10000, PMB 918 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 6 |
| Number of Openings Currently Available | 6 |
| Specific Worksite location: | Garapan |
| Job Classification: | Computer and Mathematical Occupations |
| Job Title: | Information Technology Support - Technical Support |
| Announcement Number: | 16-05-38211 |
| Job Classification: | Computer and Mathematical Occupations |
| Opening Date: | 5/19/2016 |
| Closing Date: | 6/3/2016 |
| Salary Range: | $25000 to $37500 / Annually |
| Job Title: | Information Technology Support - Technical Support |
| Job Duties: | Inspect and prepare user Department site, including office and casino floor, for installation of computing equipment or other terminal equipment. Install and commission terminal/peripheral equipment including basic desktop operating S/W install / Move / Add / Change (IMAC) in accordance with defined procedures and ensure that the end user is always informed of the results. Work with the Service Desk to resolve any reported IT incidents, problems and enquires through phone and on site. Co-operate on site with Network/System Technical Support in remote testing of applications and systems. Perform tasks under the direction of the Manager – IT Technical Support. Documentation and reporting. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Education: Graduation from High School. Bachelor’s degree or equivalent experience in Computer Science, Engineering or related discipline is desirable. Work Experience: Minimum 1 year in a field installation and support role. Experience in use of computerized application frontline data entry terminal Experience with block wiring and cabling for voice and data connectivity. Certification: Holder of either one of the certificates: Microsoft Certified Professional (MCP), Microsoft Certified Information Technology Professional, Cisco Certified Network Associate (CCNA), or Information Technology Infrastructure Library (ITIL) v3 foundation desirable. Knowledge, Skills and Abilities: Good interpersonal and Communication skills. Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position Knowledge of and ability to appropriately interpret and follow policies and procedures Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need Must be able to work independently or with a team Microsoft Office Suite products and personal computer networking expertise. Basic understating of Theoretical and Practical electronic. Network connectivity testers and diagnostic tools. Language Skills: Ability to read, analyze, and interpret documents, such as policy procedure manuals, and other related documents. Able to communicate effectively in English (Written/Spoken). |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | Required Federal and Local Taxes. |
| Required tools, supplies and Equipment to be provided: | Employer to provide necessary tools to carry out required functions of the job. |
| Anticipated starting date of employment: | 7/31/2016 |
| Anticipated closing date of employment: | 7/31/2017 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | Subject to management's consideration. |
| Comments: | Transportation may or may not be provided contingent on a case-by-case basis. *Drug Testing Requirement: Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. *Police Clearance: An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. *Background Check: Applicants’ proposed for hire may be subject to background investigation which may include criminal history. *Anticipated start and closing date(s) may be sooner or later than stated contingent on potential candidates acceptance of the position, successful completion of the background investigation, and passing of the pre-employment drug test. |