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Job Vacancy Announcement Detail


Employer: Full House, Inc
DBA: Full House, Inc
Address: P.O Box 501328
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-233-2288
Other Number: 670-233-1328
Contact Full House, Inc via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: Garapan
Job Classification: Food Preparation and Serving Related Occupations
Job Title: Customer Service Representative
Announcement Number: 16-06-39353
Job Classification: Food Preparation and Serving Related Occupations
Opening Date: 6/6/2016
Closing Date: 6/21/2016
Salary Range: $6.05 to $6.05 / Hourly
Job Title: Customer Service Representative
Job Duties: Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions.
High School Diploma Required? Undetermined
Qualification Requirements: Must have at least six months to one year experience and preferably can speak Japanese and Chinese and able to work flexible hours, day and night time shift.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 7
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $9.075 - $9.075
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: all applicable CNMI and Federal taxes.
Required tools, supplies and Equipment to be provided: none
Anticipated starting date of employment: 9/13/2016
Anticipated closing date of employment: 9/12/2017
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: 0
Fringe Benefits: none
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