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Job Vacancy Announcement Detail


Employer: Asia Pacific Hotels Inc.
DBA: Fiesta Resort & Spa Saipan
Address: P.O.Box 501029
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-234-7171
Other Number: 670-233-6413
Contact Asia Pacific Hotels Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: APHI - Fiesta Resort & Spa Saipan
Job Classification: Office and Administrative Support Occupations
Job Title: Guest Relations Agent
Announcement Number: 16-06-39666
Job Classification: Office and Administrative Support Occupations
Opening Date: 6/10/2016
Closing Date: 6/25/2016
Salary Range: $6.05 to $7.25 / Hourly
Job Title: Guest Relations Agent
Job Duties: Meets and greets arriving guests anf bids them farewell as they leave the Resort. Reviews arrival list daily and assists in preparing and distributing welcome amenities. Attends promptly to guests' inquiries and assists them with their needs. Handles guest complaints and provides them with solutions to their issues or concerns.
High School Diploma Required? Undetermined
Qualification Requirements: High school graduate or equivalent. 1~2 years previous work experience as guest relations agent in a high volume hotel is highly preferred. Language speaking skill Japanese , Korean or Chinese is advantageous. Strong customer service and communication skills are essential. Must be able to multi-task and is a team player. Knowledge of computer applications is required. Must be able to work flexible schedule including nights, weekends, and holidays.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $9.075 - $10.875
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: All state and local taxes
Required tools, supplies and Equipment to be provided: none
Anticipated starting date of employment: 12/31/2016
Anticipated closing date of employment: 12/31/2017
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: n/a
Fringe Benefits: as per managements approval. Workers compensation provided.
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