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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific International (CNMI) LLC |
| Address: | PO Box 10000, PMB 918 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Garapan |
| Job Classification: | Arts, Design, Entertainment, Sports, and Media Occupations |
| Job Title: | Supervisor-Tour Operations |
| Announcement Number: | 16-06-40338 |
| Job Classification: | Arts, Design, Entertainment, Sports, and Media Occupations |
| Opening Date: | 6/30/2016 |
| Closing Date: | 7/15/2016 |
| Salary Range: | $11.5 to $16 / Hourly |
| Job Title: | Supervisor-Tour Operations |
| Job Duties: | • Provide direction, supervision, guidance and be able to hold accountability to all employees involved in the daily operations of Tour Operation • Maintain and enforce departmental policies and procedures • Handle VIP guests from all over the world, mainly from Asia regions (China, Japan & Korea, etc.) • Oversee the supervision of Tour Operators, which includes work allocation, training, and problem resolution • Contribute to team effort and accomplish related results as required • Motivate employees to achieve peak productivity and performance • Conduct shift briefings to ensure hotel activities and operational requirements are known • Review and recommend updates for department policies and procedures • Attend and develop in all training sessions related to offered by Company • Visit resorts to ascertain accommodation quality and suitability • Collect, evaluate and respond (as appropriate) to customer feedback • Respond to special requests, as well as guest complaints and inquiries in a calm, prompt, courteous manner • Prepare reports, upon request by the Assistant Manager, of pertinent Tour Operations data, such as—but not limited to—number of bookings, pricing information and projected profits • Is knowledgeable of all special promotion procedures • Take full responsibilities of the Assistant Manager – Tour Operation in his/her absence • Adhere to all Company policies and procedures • Report accidents, injuries, unsafe work conditions and/or security issues to Assistant Managers • Perform other related duties as assigned |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | •At least 1 years’ related working experience in tour/travel operation in a 5 star hotel / well-known property • High School graduate or above • Initiative, organized and detail-oriented; excellent communication and interpersonal skills • Understanding of ticketing Management System • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Able to work on flexible shift including overnight, weekends and holiday on rotation basis • Ability to work under pressure • Fluent in English • Ability to communicate in Asian languages (either Chinese, Korean or Japanese) • Ability to multi-task |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $17.25 - $24 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable |
| Anticipated starting date of employment: | 10/1/2016 |
| Anticipated closing date of employment: | 10/1/2017 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. To apply for this position, you are required to email your detailed resume to careers@bestsunshinesaipan.com. Background check may be required. Upon PreEmployment Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. Upon PreEmployment An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Thank you. |