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Job Vacancy Announcement Detail
| Employer: | Star Marianas Air, Inc. |
| DBA: | Star Marianas Air, Inc. |
| Address: | PO Box 520461 Tinian, Northern Mariana Islands 96952 United States |
| Phone: | 670-433-9989 |
| Other Number: | 670-433-9990 |
| Contact Star Marianas Air, Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Tinian |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Hangar One West Tinian International Airport - and other airports |
| Job Classification: | Transportation and Material Moving Occupations |
| Job Title: | Director of Customer Service |
| Announcement Number: | 16-08-41202 |
| Job Classification: | Transportation and Material Moving Occupations |
| Opening Date: | 8/16/2016 |
| Closing Date: | 8/31/2016 |
| Salary Range: | $1500 to $2500 / Hourly |
| Job Title: | Director of Customer Service |
| Job Duties: | Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. See more occupations related to this task. Check to ensure that appropriate changes were made to resolve customers' problems. See more occupations related to this task. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. See more occupations related to this task. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. See more occupations related to this task. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Summary of duties: Oversees the company’s stations operations, ensuring the daily performance of company goals and standards. Specific tasks: • Responsible for the hiring, appointing and training of the Station Leads and Cargo Manager. • Coordinates day-to-day airline activities with the Director of Operations and the Director of Maintenance. • Directs and oversees the marketing and sales effort for passengers and cargo relative to the local business market. • Coordinates with the Accounting Department personnel in their duties relative to budget preparation. Monitors departmental budget performance. • Prepare staff work schedules and assign specific duties. • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | require a high school diploma.Some previous work-related skill, knowledge, or experience is usually needed.Employees in these occupations need anywhere from a few months to one year of working with experienced employees.These occupations often involve using your knowledge and skills to help others. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | biweekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | Applicable taxes |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 3/11/2017 |
| Anticipated closing date of employment: | 3/11/2018 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | None |
| Comments: | Workmen's Compensation provided. Airlines are covered under the US Railway Labor Act. Job location is not limited to one island. |