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Job Vacancy Announcement Detail


Employer: Asia Pacific Hotels Inc.
DBA: Fiesta Resort & Spa Saipan
Address: P.O.Box 501029
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-234-7171
Other Number: 670-233-6413
Contact Asia Pacific Hotels Inc. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Coral Tree Avenue, Garapan
Job Classification: Management Occupations
Job Title: Director of Rooms
Announcement Number: 17-02-43351
Job Classification: Management Occupations
Opening Date: 2/15/2017
Closing Date: 3/2/2017
Salary Range: $60000 to $75000 / Monthly
Job Title: Director of Rooms
Job Duties: •Plan and manage the room and related area’s operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service. •Responsible for short and long-term planning and day-to-day operations of the room and related areas. •Recommends the area’s budget and manages expenses within approved budget constraints. The major areas of responsibilities/management include: front office, guest services, housekeeping, security, engineering and gift shop. •May have responsibility for recreation. •Responsible for ensuring the smooth operation of guest services, valet services, concierge and uniformed services, housekeeping, laundry, and communications in an attentive, friendly, efficient, and courteous manner. •Overall responsible for providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. •Coordinating the organization and administrative functions in all areas of the Rooms Division; ensuring total compliance with standards of operation; ensuring that staffing is maintained at an appropriate level to match business demand; participating in all operational meetings and in the formulation of strategic business plans; establishing monthly reporting system to monitor; handling all guest complaints expeditiously to complete resolution; closely monitoring the financial performance of all departments, in particular monitoring all Rooms expenses to ensure that they are kept in line with budget; and providing solutions to improve problem areas and assisting in implementing corrective measures.
High School Diploma Required? Undetermined
Qualification Requirements: -Required a college degree; Bachelor’s degree in Hospitality, Tourism or Business Management HIGHLY PREFERRED. -A minimum of four years experience as Director of Room in a Resort of significant volume. -Must have at least 4 years experience of progressive experience in a management level in the Hospitality Industry. -Must be able to multi-task and possess exceptional customer service and interpersonal skills. Must have excellent oral and written communication. Planning, problem-solving and financial reporting skills are essential. -Must have the ability to manage employee performance and run a work team/division in a changing environment. -The successful candidate will be responsible for the smooth and efficient running of all operational aspects of the Rooms Division of the Resort. -Advanced knowledge of the principles and practices within the Room Discipline and Hospitality Profession. This includes experiential knowledge required for management of people and complex problems. -Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. -Ability to make decisions with only general policies and procedures available for guidance. -Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: All state and local taxes.
Required tools, supplies and Equipment to be provided: None.
Anticipated starting date of employment: 3/15/2017
Anticipated closing date of employment: 3/14/2018
Housing Provided: Yes
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: N/A
Fringe Benefits: Based on management approval.
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