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Job Vacancy Announcement Detail

Employer: Insurance & Business Management Corp.
DBA: Insurance & Business Management Corp.
Address: Unit 104 MJ Building, Garapan Village
Saipan, MP, Northern Mariana Islands
96950 United States
Phone: 670-234-7898
Other Number: 670-234-6939
Contact Insurance & Business Management Corp. via email
Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: Garapan, Saipan
Job Classification: Sales and Related Occupations
Job Title: Travel Consultant 41-3041.00
Announcement Number: 17-02-43472
Job Classification: Sales and Related Occupations
Opening Date: 2/21/2017
Closing Date: 3/8/2017
Salary Range: $6.55 to $10.1 / Hourly
Job Title: Travel Consultant 41-3041.00
Job Duties: Booking reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation. Responds to request for price quotation utilizing Amadeus system for domestic and international itineraries. Conforms to client travel standards. Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications. Remains informed of all airline rules and regulations and current affairs. Communicates information to clients accurately and appropriately. Maintains client profiles, ensuring special requests and reward program information such as frequent flyer/driver/hotel stay are included. Ensures optimum customer service through the effective use of phone systems and positive telephone service techniques. Knowledgeable and properly uses airline terminologies, codes, fare basis, airline rules and tariffs, resource guides, books and industry contacts. Other duties as required by the company.
High School Diploma Required? Undetermined
Qualification Requirements: Must have an associates degree or high school diploma or equivalent plus three (3) years minimum travel industry experience as Travel Consultant or Travel Agent with strong sales and customer service skills; experience with one or more GDS systems, ability to read, define and apply international tariff, fares, taxes, hub utilization and explicit knowledge/application of international airline contracts; proficient with AMADEUS SELLING PLATFORM and IATA BILLING & SETTLEMENT PLAN; able to assist in all aspects of arranging/booking travel including air, hotel, car or alternative ground transportation; strong aptitude/understanding for booking highly complex multiple leg international itineraries; capable of prioritizing, multi-tasking and handle high volume effectively; effective follow-up skills, demonstrates a high professional attitude and personal presentation in all verbal and written communications; flexibility to work any shift; bilingual a plus.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: bi-weekly
Overtime Available: No
Overtime Rate: $9.825 - $15.15
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Subject to taxes and other withholdings as required by law or applicable policies of the company.
Required tools, supplies and Equipment to be provided: None
Anticipated starting date of employment: 10/1/2017
Anticipated closing date of employment: 9/30/2018
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits: None
Comments: NO PHONE CALLS PLEASE. Employment Application and required documents are available at MITA Travel office in Garapan or via email. Send email request for the application package to resumes@mita-travel.com. ONLY COMPLETED APPLICATIONS WILL BE CONSIDERED IF SUBMITTED ON OR BEFORE THE CLOSING DATE AT 5:00 PM SAIPAN TIME.